Debt Collector

Job Title: Debt Collector

Location: Doha, Qatar

Reporting to: Credit Control Manager

Purpose:

We are seeking a motivated and professional Debt Collector to join our team. The successful candidate will be responsible for contacting individuals or businesses with overdue accounts, Support the credit control team with timely collection of customer payments and submit the invoices. This role requires strong communication skills, persistence, and the ability to handle sensitive financial information with discretion.

Tasks and Responsibilities:

• Performing invoice submissions and ensuring timely collection of payments in accordance with the company's credit control process.
• Contacts customers by phone, email, and mail to recover a debt.
• Maintain accurate records of collection activities and client communications.
• Negotiate partial repayments and payment plans when possible.
• Keeps track of payment due dates and sends reminders.
• Maintains confidentiality and the utmost discretion.
• Manage multiple delinquent accounts for debt collection efforts.
• Record client payments and match them against invoices.

Requirements:

• Bachelor's degree in Accounting, Finance, Business Administration, or a related field.
• Empathy and patience to handle sensitive situations while maintaining a professional attitude.
• Ability to work independently and as part of a team, balancing personal targets with group goals.
• Experience in debt collection or a related financial role with a minimum of 2 years in the industry.
• Strong organizational skills & excellent negotiation skills
• Problem-solving mindset & professional phone etiquette
• Proficient in Microsoft Office tools
• Fluency in English is required; proficiency in additional languages can be advantageous for diverse client bases.
• Ability to prioritize tasks & manage time effectively in a fast-paced environment.
• Should have a valid Qatar driving license and possess good knowledge of local geographical locations.

The Company

Manlift is an international company specialising in renting and selling aerial work platforms and related machinery of renowned brands which include JLG, Genie & Teupen among others. Over the years, Manlift has grown into a specialist in the area of working safely and efficiently at heights across the UAE, Qatar and India. By continuously investing in people, quality and innovation, Manlift has become a leading international player. With its international operation and support, Manlift can offer its customers the best possible service wherever they are.

Manlift is among the most forward-thinking, innovative and proactively safe Aerial Work Platforms specialists in the world not only renting and selling units from 2m-50m but also holding a large inventory of first-class spare parts to support the ever-growing numbers of after-sales service agreements. Furthermore, Manlift considers working safely and efficiently at heights of paramount importance. As such, Manlift's Purpose-built and certified IPAF training facilities have been training individuals to international standards and codes of practice since 2010.

Manlift, although relatively young, has a rich and successful history. Its primary objectives are to be attentive to its customers and to maintain a bond with them. In spite of its international growth and development, Manlift has remained small in character. This is evident in all of our product offerings, fast service, reliability and sincere attention to the customer. We compete with our platforms, we win with our people.

The Manlift Way

To ensure that we always deliver the best customer experience, we've implemented efficiency measures focusing on continuous improvement at all stages of the rental cycle. And as a result, our customers benefit in terms of:

● Safety

● Machine availability

● On-time machine delivery

● Fast pick up

● High machine uptime

● Invoice accuracy

One essential feature of this approach – which we call the "Manlift Way" – is that it enables us to constantly monitor and improve key performance indicators across our entire network of its depots, again with the aim of delivering the best customer experience.

Job Types: Full-time, Permanent