Reservation Agent

2 days ago

Doha Metropolitan Area, Qatar Rixos Hotels Gulf Full time 20,000 - 60,000 per year

Company Description
The Iconic Rixos Gulf Hotel Doha introduces a unique lifestyle and luxurious Services and products, Rixos warm hospitality, the vibrant Entertainment programs, and the trendy and distinguished ALL INCLUSIVE Food and Beverage concepts with 378 beautifully appointed guest Rooms, dream bedding and luxurious atmosphere. Join our motivated and vibrant Team as Reservation Agent (Arabic Speaker) and build your career with us.

Job Description

  • Process all reservation requests, changes, and cancellations received by phone, fax, or mail.
  • Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate.
  • Explain guarantee, special rate, and cancellation policies to callers.
  • Accommodate and document special requests.
  • Answer questions about property facilities/services and room accommodations.
  • Follow sales techniques to maximize revenue. Input and access data in reservation system.
  • Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation system.
  • Follow proper escalation procedures when addressing guest concerns.

Qualifications

  • Minimum one year experience with the same position in a 5 star hotel.
  • A High School Diploma.
  • Previous customer related experience an asset.
  • Must possess outstanding guest services skills and sophisticated verbal communication skills.
  • Computer literate in Microsoft Window applications required.
  • Previous Opera experience an asset.
  • High communication skills verbal and written.
  • English and Arabic Speaker

  • Senior Reservations Agent

    2 days ago

    Doha Metropolitan Area, Qatar Qatar Airways Full time 40,000 - 80,000 per year

    Job titleSenior Reservations AgentRef #221351LocationQatar - DohaJob familyNot SpecifiedClosing date: 19-Nov-2025About The RoleAssist in processing and confirming bookings/reservations of tourism arrangements for customers travelling to Qatar (transfers, tours, tourism activities and accommodation). Provide seamless operations and excellent services to...

  • Reservation Agent

    2 weeks ago

    Doha, Qatar Gulf Pearls Hotel Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. To be successful as a Reservation Agent you must be able to work with mínimal supervision and...

  • Senior Reservation Agent

    1 week ago

    Doha, Qatar Inspire Management Training Center Full time

    We are looking for detail-oriented reservation agents to assist our customers with their booking needs. You will provide various planning and booking services, including answering customers’ questions, making travel suggestions, and booking rooms and tickets. Reservation Agent Responsibilities: - Assisting and advising customers who may be choosing from...

  • Reservations Services Agent

    2 weeks ago

    Doha, Qatar Conservatorium Hotel Full time

    Reservations Services Agent - JR-03506 - Rooms - Full time - Permanent - Mandarin Oriental, Doha Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace...

  • Hotel Reservation Agents

    1 week ago

    Doha, Qatar HotelsCheapBooking.com Full time

    Hotel Reservation Agents, Doha **Responsibilities**: Manage online hotels reservations via company website. Assist customers or travelers who wish to make reservations with a hotel. Experience And **Requirements**: No experience is required. Prefer one year of experience and be familiar with the hotel reservation system. Proficiency in customer service...

  • Reservations Services Agent

    2 weeks ago

    Doha, Qatar Mandarin Oriental Hotel Group Full time

    Mandarin Oriental, Doha is looking for a Reservations Services Agent to join our Reservations Services team. Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional. Mandarin Oriental is the...

  • Reservations Agent

    2 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Best Plaza West Bay Hotel Full time 24,000 per year

    To supervise/manager the operations of the Reservations Department during shift by assisting to co-ordinate operational plans to meet Hotel sales targetsAt Best Plaza West Bay Hotel, we want our guests to feel able to do their best, achieve their goals and be recognized for their success. To help them, we need you to stay One Step Ahead and:Create Confidence...

  • Reservation Agent

    2 weeks ago

    Doha, Qatar voco Full time

    Sell the voco® Doha West Bay Suites product and services using up-selling and suggestive selling techniques - Promote the Hotel’s products and services - Maintain a high level of product and service knowledge about voco® Doha West Bay Suites. - Prepare and execute action plans which increase reservation sales and associated business - Offer waitlist...

  • Reservations Agent

    1 week ago

    Doha, Qatar Marriott International, Inc Full time

    **Job Number** 24050587 **Job Category** Reservations **Location** The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest...

  • Reservations Agent

    2 weeks ago

    Doha, Qatar Marriott International, Inc Full time

    **Additional Information** **Job Number**24185165 **Job Category**Reservations **Location**The Westin Doha Hotel & Spa, Salwa Road, Doha, Qatar, Qatar **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation...