Customer Relationship Management Executive

23 hours ago

Doha, Baladīyat ad Dawḩah, Qatar Saleh Al Hamad Al Mana Co. Full time 60,000 - 80,000 per year

Responsibilities

  1. Ensure all data entered into the database system is accurate, complete, and up to date.

  2. Regularly update customer information and maintain data integrity.

  3. Contact customers and companies as required for follow-ups and verification.

  4. Update the DMS and project tracking sheet on a daily basis.

  5. Create, update, and monitor all data through Kerridge (CRM), LMS, LMT, and other related systems.

  6. Monitor and respond to customer inquiries received through various channels (website, social media, landline, etc.).

  7. Track and review daily customer satisfaction surveys to ensure high service quality.

  8. Prepare and share a daily
    Digital Leads Report
    .

  9. Maintain a detailed record of press communication activities.

  10. Prepare and submit a
    Monthly Digital Monitoring Report
    .

  11. Attend to customer interactions (inbound and outbound), addressing inquiries, issues, and complaints promptly.

  12. Ensure all complaints are properly logged in the system, followed up on, and customers are updated until resolution- maintaining a high level of customer satisfaction.

  13. Guide and educate customers on the appropriate service channels to enhance convenience and efficiency.

  14. Handle an average of 100 customer calls per day.

  • Customer Relationship and Communication Manager

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar EMFI Group Qatar Full time 240,000 - 288,000 per year

    EMFI Qatar Group is looking for a Customer Relationship and Communication Manager (Bilingual - Arabic & English) for its requirements with the following qualifications:Qualification:BSc or equivalent degree in media/Communication/relevant faculty from a recognized university10 years of demonstrated experience in Public Relation and communicationsArabic and...

  • Customer Relationship and Communication Manager Lead

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar EMFI Group Qatar Full time 15,000 - 17,000 per year

    EMFI Qatar Group is looking for a Customer Relationship and Communication Lead (Bilingual - Arabic & English) for its requirements with the following qualifications:Qualification:BSc or equivalent degree in media/Communication/relevant faculty from a recognized university07 years of demonstrated experience in Public Relation and communicationsArabic and...

  • Business Relationship Executive

    23 hours ago

    Doha, Baladīyat ad Dawḩah, Qatar SkipCash Full time 50,000 - 100,000 per year

    About SkipCashSkipCash is a leading fintech company specializing in secure and innovative digital payment solutions for consumers and businesses in Qatar. Our mission is to simplify transactions, enhance customer experiences, and drive the growth of a cashless ecosystem across Qatar.As SkipCash continues to expand, we are seeking a qualified and driven...

  • Customer Service Executive

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 40,000 - 80,000 per year

    Ttile:Customer Service ExecutiveContact:3 MonthsRole description:The Customer Service Executive will serve as the first point of contact for fans and customers reaching out to LIC before, during, and after the event. The role involves managing calls and emails to provide accurate information on ticket purchasing, pricing, and mobile app usage, as well as...

  • Customer Relationship and Communication Coordinator

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar EMFI Group Qatar Full time 132,000 - 180,000 per year

    EMFI Qatar Group is looking for a Customer Relationship and Communication Coordinator (Bilingual - Arabic & English) for its requirements with the following qualifications:Qualification:BSc or equivalent degree in media/Communication/relevant faculty from a recognized university05 years of demonstrated experience in Public Relation and communicationsArabic...

  • Sales Executives

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Assiyana Facility Management Full time 60,000 - 120,000 per year

    Job Brief:We are looking for experiencedOutdoor Sales Executivesto join our team and help drive business growth by securing new clients and nurturing existing relationships. The ideal candidates will be passionate about sales and have a background in facility management services. AsSales Executives, you will play key roles in promoting our range of facility...

  • Customer Service Executive

    2 weeks ago

    Doha, Baladīyat ad Dawḩah, Qatar Jumbosouq Full time 60,000 - 180,000 per year

    Company Description is Qatar's first dedicated online electronics and appliances destination, offering a wide range of products from the world's most loved brands. With nearly four decades of experience, Jumbo Electronics is a leading distributor and retailer of consumer electronics and appliances in Qatar. We are committed to delivering quality products and...

  • Leasing Executive:

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 80,000 - 120,000 per year

    Locationdoha, QatarExperienceJob TypeRecruitmentJob DescriptionLeasing ExecutiveDaily activities of the leasing department in accordance with Company's policies and standards.Responsible for all leasing functions, which may include reviewing and negotiating lease transactions and agreements.Completion of all necessary paperwork and ensures proper customer...

  • Sales and students relationship officer

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 90,000 - 120,000 per year

    LocationDoha, QatarExperienceJob TypeRecruitmentJob DescriptionA leading tutoring center dedicated to delivering personalized educational support.Key Responsibilities:High-Ticket Sales and Enrollment:Drive sales for premium and high-ticket educational programs by effectively engaging with prospective students.Provide in-depth information about high-value...

  • Sales Executive- Restaurant Management System

    3 days ago

    Doha, Baladīyat ad Dawḩah, Qatar Inspire Management Training Center Full time 40,000 - 120,000 per year

    We are looking for a motivated Sales Executive with a basic IT background to promote and sell our Restaurant Management System (RMS). The ideal candidate should have strong communication skills, a passion for sales, and the ability to understand and explain simple technical features to potential clients.Key Responsibilities:Identify and generate new sales...