Hostess/Waitress

3 days ago


Doha, Baladīyat ad Dawḩah, Qatar Amal Ameen Group Full time 20,000 - 25,000 per year

Key Responsibilities:

  • Greet guests with a warm, professional, and fashion-forward demeanor in line with the brand image
  • Manage reservations via phone, in-person, and online platforms
  • Coordinate table assignments while considering flow, guest preferences, and server rotations
  • Escort guests to their tables and present menus
  • Manage guest waiting lists and inform guests of approximate wait times
  • Handle special requests, VIP bookings, and dietary needs with care and confidentiality
  • Communicate effectively with kitchen and floor staff to ensure smooth operations
  • Maintain cleanliness and organization of the reception area
  • Promote upcoming events, specials, and signature offerings
  • Handle guest feedback and resolve minor complaints, escalating to management when necessary
  • Ensure compliance with health, safety, and hygiene standards

Qualifications:

  • Previous experience in a high-end restaurant, café, or hospitality environment preferred
  • Exceptional communication and interpersonal skills
  • Fluent in English and Arabic, French is a plus
  • Proficient in POS systems
  • High level of personal grooming and fashion sense
  • Calm under pressure with a proactive, solution-oriented attitude
  • Available to work flexible hours, including evenings, weekends, and holidays

Key Attributes:

  • Elegant Presence: Represents the brand with grace and confidence
  • People-Oriented: Naturally friendly and enjoys creating memorable guest experiences
  • Attention to Detail: Notices small things that elevate the guest experience
  • Team Player: Works collaboratively with front and back-of-house teams

Job Type: Full-time


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