Lead QA Engineer

Welcome to Your Next AdventureAs a QA Lead at Snoonu, you'll own the QA knowledge base, drive testing and release processes across our customer apps, backend, and internal services. This is a hands-on, process-focused role without direct people management, requiring extensive collaboration with QAs, Tech Leads, and Engineering Managers. What You'll Get Your Hands OnTesting Strategy & Process ImprovementLead and standardize testing strategy across all our teams and products—customer app, merchant web portal, driver app, shopper app, content team portal, and more. This includes supporting scopes of regress/smoke/uat scopes to be clearly defined, always actual and have described usage.Own test case management strategy covering: test case creation, review, execution, updates, automation, and maintenance—with responsibility for implementation across all teams, test case health metrics for coverage and automation statusTake ownership of the release process and be responsible of release delivery datesCreate and maintain a transparent quality metrics system tracking defect detection rates, regression testing duration, and other key indicators for quality improvementCreate and maintain workload system to make sure all teams have enough QA resources to deliver their tasksDefine automation strategies tailored to each product and team's specific needs and development cyclesDrive continuous process improvement through regular feedback from QA teams and feature leadsParticipate in QA hiring and develop methodology for skill assessment and professional growth (including maintaining current grades system and adopting it to new business challenges)Organize regular cross team QA communication using regular meetings/workshops/other tools to share best practices and work contextMobile Apps QualityEstablish and maintain QA standards across 10+ feature teamsOwn customer app regression and release processesScale the process to driver and shopper app considering their lifecyclesDefine strategy and build foundation for regression and release process automation (for tests and processes)Backend & ML SystemsOwn existing backend testing and deployment processesLead transition to continuous deployment modelEstablish ML/AI testing frameworks and best practices The Magic You Bring5+ years of QA experience, including at least 2 years of manual testing and 2 years of automationAt least half of experience must be in large product companies (> 10 feature teams at least in one product and > 40 engineers overall), not outsourcing or staffing companiesDemonstrated experience building or significantly improving testing and product delivery processes for products with weekly or biweekly release cyclesProven track record of implementing and integrating UI testing processes for mobile applicationsInside Snoonu's UniverseSnoonu is Qatar's homegrown Super App, reinventing daily life with blazing-fast delivery, ride-hailing, and shopping - all in one place. Powered by tech, driven by a global team, and obsessed with making life easier.The Dream We're ChasingTo be the first Qatari Super App that propels the region and its community through innovation and technology. We envision a global expansion where what we do surpasses norms and limitations every time.The Quest We're OnTo radically transform how people live by leveraging technology to connect them with endless possibilities.Our Everyday Superpowers Be Customer Obsessed:"Focus on the customer and all else will follow." Act with Integrity:"We are honest, ethical, and trustworthy in everything we do." Be Curious and Creative:"We constantly innovate and create solutions to bring a lasting positive impact."Lead by Example and Take Ownership:"Be the change you want to see and take ownership." Work Smart and Deliver Results:"You can do more by doing less, better, and faster." It's All About People:"Be a team player; together we are stronger."Perks & Worklife Magic At Snoonu Remote & Global Vibes –Collaborate with a worldwide crew. Brain Boosters –Learning budgets, access to courses, and tools for your growth. Builder's Playground –Own your tasks, own your path We're big on autonomy. Flexible Time Off –We take recharging seriously. Generous leave and wellness policies. Agile Everything –Scrum isn't a buzzword here. It's how we roll, from product to ops.Beyond the Code: Giving Back MattersWe don't just build an app. We're committed to doing business sustainably and giving back to the community that fuels us. From eco-conscious practices to CSR projects, we're always finding ways to do better—and we invite you to be a part of that mission.Diversity Isn't Just a BuzzwordAt Snoonu, fairness and inclusion are the foundation of everything we do. We're proud to be an equal opportunity workplace that welcomes people from every walk of life. Be bold. Be you. Thrive here.Let's Build the Future TogetherApply now to join a tech team where your code sparks change, your voice is heard, and your growth is guaranteed. Let's make some tech magic together.Stay in the loop—connect with us on LinkedIn