outlet manager
14 hours ago
Summary
Duties and responsibilities related to the Outlet Manager - Mr. & Mrs. Hawker position:
- Lead all front-of-house operations, ensuring the restaurant runs smoothly, from daily opening and closing procedures to managing service flow.
- Recruit, train, schedule, and manage the performance of the entire service team, fostering a positive and efficient work environment.
- Serve as the ultimate host and "face" of the restaurant, warmly welcoming guests, building relationships with regulars, and professionally resolving any complaints.
- Possess and instill in the team a deep knowledge of Singaporean cuisine
- Drive restaurant profitability by managing the outlet's P&L, controlling costs (labor, beverage, supplies), and minimizing waste.
- Work with the Chef de Cuisine to ensure food quality and presentation are consistently high and authentic to the Singaporean concept.
- Manage all inventory for beverages, glassware, and service supplies, placing orders and conducting monthly stock-takes.
- Implement local marketing initiatives and promotions to attract guests and boost sales.
- Ensure the restaurant's ambiance, from decor to music, reflects the intended Singaporean vibe.
- Guarantee strict compliance with all health, safety, and hygiene regulations.
Qualifications
- Ideally with a relevant degree, apprenticeship or diploma in Hospitality or restaurant management
- Minimum 2 years work experience as Outlet Manager or Assistant Manager in a hotel or large restaurant with good standards.
- Preferably Asian female candidate
- Experience in Middle East market
- Proven experience in Asian food concept restaurants
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