Quality of Service Researcher

5 days ago


Doha, Baladīyat ad Dawḩah, Qatar Management Solutions International (MSI) Full time 90,000 - 120,000 per year

Location

Dina, Qatar

Experience

9-12

Job Type

Outsourcing

Job Description

Management Solutions International is hiring for one of our clients in QATAR

Job Purpose

To assist in the development of key performance indicators and service quality standards for ICT services and to prepare data for publication on the website in relation to the ICT sector operating system. The incumbent will also be responsible for conducting research on similar functions to measure the performance of the department.

Key Responsibilities

  1. Analyze information collected from various applications.

  2. Analyze reports issued within the department by the Consumer Awareness and Research Section and the Consumer Protection and Complaints Section, identifying different trends and recurring patterns in the analysis of reports.

  3. Prepare reports that highlight the performance of service providers based on the standards and regulations set by the department

  4. Assist the Service Quality Monitoring Specialist in conducting regular field measurements

  5. Assist the Service Quality Monitoring Specialist in selecting the fixed service in coordination with the Technical Affairs Department

Education

Bachelor's degree from a reputable university in Telecommunications or related field is required.

Experience

A minimum of 9 years of relevant work experience, preferably in a regulatory entity in the ICT and/or Postal sector(s).



  • Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology Full time

    OverviewUniversity of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied Bachelors and Master's degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and...


  • Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology Full time 60,000 - 80,000 per year

    Overview:We are seeking a highly motivated Postdoctoral Research Fellow to join our research team on the Sustainable Dhows Retrofitting in Qatar project.The project focuses on converting traditional Qatari dhows to operate using solar panels and electric propulsion systems. The successful candidate will work closely with the Principal Investigators and...


  • Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology Full time 60,000 - 120,000 per year

    OverviewWe are seeking a highly motivated Postdoctoral Research Fellow to join our research team on the Sustainable Dhows Retrofitting in Qatar project.The project focuses on converting traditional Qatari dhows to operate using solar panels and electric propulsion systems. The successful candidate will work closely with the Principal Investigators and...

  • Hiring Bike Rider

    5 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Quality Delivery Service Full time 30,000 - 40,000 per year

    Safely and efficiently transport goods/packages to designated locations, adhering to traffic laws and company policies.Perform routine vehicle maintenance checks, ensuring the bike is in optimal working condition before each shift.Provide exceptional customer service by interacting professionally with clients during deliveries and addressing inquiries.Manage...


  • Doha, Baladīyat ad Dawḩah, Qatar Quality Business Consulting Full time 40,000 - 80,000 per year

    JOB SUMMARYAct as the liaison between our customers and service technicians. The service advisor's responsibilities include greeting customers, listening to requests, scheduling appointments, estimating costs, verifying insurance, conducting inspections, and test-driving cars. The service advisor will ensure customer service by working with customers to...


  • Doha, Baladīyat ad Dawḩah, Qatar Qatar University Full time 120,001 - 360,000 per year

    Duties & Responsibilities:The Center for Sustainable Development is looking to fill a full-time Research Assistant/Research Associate position in Marine Biology. The position is open to individuals who hold an MSc/PhD in marine biology or fishery sciences and aquaculture or a related field from an internationally recognized university. The research...


  • Doha, Baladīyat ad Dawḩah, Qatar Aspire Zone Full time $30,000 - $120,000 per year

    DescriptionRole Purpose: Supports the Research agenda of Aspetar by contributing to the establishment of world-class research projects within and ensuring the highest level of support to the stakeholders engaged in the projects and programme.  The main purpose of this role is to contribute to establish the hospital internationally as a centre of...


  • Doha, Baladīyat ad Dawḩah, Qatar University of Doha for Science and Technology Full time 60,000 - 80,000 per year

    OverviewUniversity of Doha for Science and Technology (UDST) is the first national applied University in the State of Qatar, offering applied bachelor's and master's degrees in addition to certificates and diplomas in various fields. UDST has over 50 programs in the fields of Engineering Technology and Industrial Trades, Business Management, Computing and...

  • Research Officer

    5 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Qatar Foundation Full time 37,500 - 55,000 per year

    Job Purpose:To support the Policy and Research Department in developing evidence-based research products that inform health policy discussions and WISH's strategic priorities. And to contribute to literature reviews, evidence syntheses, and policy-oriented outputs under the supervision of the Director of Policy and Research.Key Result Areas:Policy Research...

  • Research Associate

    5 days ago


    Doha, Baladīyat ad Dawḩah, Qatar Qatar University Full time 60,000 - 120,000 per year

    Job SummaryThis position will contribute to SESRI's ongoing survey research activities, supporting the Institute's mission to advance social and economic knowledge through high-quality empirical research.Key ResponsibilitiesParticipate in the development, design, and implementation of national surveys in Qatar and comparative studies across the GCC...