IT Business Analyst

2 days ago

Doha, Baladīyat ad Dawḩah, Qatar Vista Consultancy Services VCS Private Limited Full time 60,000 - 120,000 per year

Key Responsibilities1. Business Requirements Gathering and Analysis

  • Engage stakeholders across departments to identify and document business needs, processes, and improvement opportunities.
  • Conduct workshops, interviews, and observation sessions to elicit functional and non-functional requirements.
  • Translate requirements into detailed Business Requirement Documents (BRDs), user stories, and functional specifications.

2. Process Mapping and Optimization

  • Model current (as-is) and future (to-be) business processes using BPMN or UML techniques.
  • Identify inefficiencies, automation opportunities, and integration gaps across systems and departments.
  • Recommend enhancements that align with CRA's IT strategy and digital transformation roadmap.

3. Solution Assessment and Validation

  • Liaise with technical teams, vendors, and solution architects to ensure proposed solutions meet business requirements.
  • Support solution design walkthroughs and User Acceptance Testing (UAT) planning.
  • Validate delivered functionality and ensure alignment with documented requirements.

4. Cross-Functional Coordination

  • Act as the bridge between business units, IT teams, developers, and project managers.
  • Support requirement traceability and ensure scope control throughout the project lifecycle.
  • Maintain communication with stakeholders throughout the development, testing, and rollout phases.

5. Documentation and Knowledge Transfer

  • Produce detailed documentation including use cases, data flows, system specifications, user manuals, and training guides.
  • Contribute to knowledge base content and ensure business documentation is version-controlled and centrally accessible.
  • Support the transition of business knowledge to operational support teams post-implementation.

6. Support for Strategic IT Initiatives

  • Assist in preparing business cases, feasibility studies, and ROI evaluations for new IT initiatives.
  • Participate in enterprise solution evaluations and RFP/RFI processes where business alignment is critical.
  • Track benefits realization and support periodic post-implementation reviews.

Preferred CertificationsBusiness Analysis Certifications

  • Certified Business Analysis Professional (CBAP) – IIBA
  • PMI Professional in Business Analysis (PMI-PBA)
  • BCS Business Analysis Practitioner

Agile / Methodology Alignment

  • Certified Scrum Product Owner (CSPO)
  • Agile Business Analyst Certification (Agile BA or equivalent)

Complementary Certifications

  • ITIL Foundation Certification (to support alignment with IT services)
  • Lean Six Sigma – Yellow/Green Belt (for process improvement focus)

Job Type: Full-time

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