Senior Stakeholder Officer

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Egis Group Full time $120,000 - $180,000 per year
Company Description

Egis is a leading global architectural, consulting, construction engineering, operations and mobility services firm. We create and operate intelligent infrastructure and buildings that both respond to the climate emergency and contribute to balanced, sustainable and resilient development. Our 20,500 employees operate across over 100 countries, deploying their expertise to develop and deliver cutting-edge innovations and solutions for clients. Through the wide range of our activities, we are central to the collective organisation of society and the living environment of citizens all over the world."

With 3,500 employees across 8 countries in the Middle East, Egis has delivered over 700 complex development projects, stimulating economic growth and enhancing quality of life. Ranked among the top ten firms in the Middle East by Engineering News Record (ENR), Egis is committed to sustainable development. The Group's operations in the Middle East are built on strategic acquisitions and a deep understanding of local market conditions. Egis' long history of providing comprehensive engineering, consulting, and project management services makes it a trusted partner for regional governments, investors, and developers.

Job Description

The Senior Stakeholder & Public Relations Coordinator is responsible for managing all stakeholder and public interface activities within the Operation & Maintenance (O&M) Project. The role ensures effective coordination with the Public Works Authority (Ashghal), related government authorities, and the public to maintain clear communication, timely approvals, and proactive issue resolution. The position focuses on minimizing disruptions to operations while sustaining positive community relations and reinforcing the project's professional image.

Stakeholder Engagement:

Identify, map, and analyze stakeholders - coordinate closely with PWA (Ashghal), Kahramaa, and municipal authorities to secure approvals, resolve interface issues, and ensure continuous engagement.

Public Communication:

Prepare and issue press releases, traffic diversion notices, and awareness materials; handle public inquiries and complaints through Ashghal's Call Centre and project hotlines.

Permitting & Interface Management:

Manage submissions and approvals through QPRO, QDRS, Kahramaa, and Qatar Rail and to ensure compliance with all permit conditions and renewals.

Reporting & Documentation:

Compile daily, weekly, and monthly stakeholder and PR reports, maintain complaints and communication logs, and track KPIs related to engagement performance.

Authority & Community Liaison:

Conduct regular meetings and visits with authorities and community representatives to address issues, align communications, and maintain adherence to Ashghal standards.

Qualifications
  • Bachelor's Degree (relevant field).
  • Bilingual proficiency (Arabic & English) – verbal and written.
  • Demonstrated experience in Stakeholder Management, Public Relations, and Authority Liaison for major infrastructure or road projects in Qatar.
  • Proven knowledge and hands-on experience with:
  • Ashghal systems: QPRO, QDRS, CRMS, and Complaints
  • Kahramaa Water & Electricity Permitting and other authority systems.

Key Skills and Knowledge

  • Strong interpersonal and communication skills are important.
  • Excellent stakeholder engagement and problem-solving capabilities.
  • Proficient in MS Office, documentation, and visual reporting.
  • In-depth understanding of authority procedures and permit workflows.
  • Time management, organizational, and leadership abilities with the capacity to work independently or in teams.
Additional Information

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