Female Telemarketing

9 hours ago

Doha, Baladīyat ad Dawḩah, Qatar Pnforcare Full time 36,000 - 72,000 per year

Telemarketing / Online Sales / Call Center Agent

Location: Doha, Qatar

Job Type: Full-time

Industry: Beauty Salon & Spa

Job Summary

We are looking for a motivated and confident Telemarketing / Online Sales / Call Center Agent to handle customer inquiries, follow up with leads, convert bookings, and provide exceptional service across WhatsApp, phone calls, and social media. The ideal candidate is organized, sales-driven, and able to manage multiple conversations professionally.

Key Responsibilities : Customer Communication

  • Respond to all WhatsApp, phone calls, Instagram, and social media inquiries.
  • Provide accurate information about services, prices, promotions, and packages.
  • Follow up with leads and ensure conversion into appointments.
  • Maintain a professional and friendly tone with all clients.

Sales & Telemarketing

  • Promote salon services, special offers, packages, and new treatments.
  • Upsell and cross-sell services to increase revenue.
  • Reach out to previous clients for rebooking and loyalty promotions.
  • Achieve monthly sales and booking targets.

Booking & Scheduling

  • Manage daily appointment schedules using the salon booking system.
  • Ensure all bookings are accurate and avoid overbooking.
  • Coordinate with staff to manage availability and timing.

Customer Care & Support

  • Handle customer feedback, issues, and complaints professionally.
  • Ensure every client receives timely reminders, confirmations, and follow-ups.
  • Keep client records updated and organized.

Reporting

  • Prepare daily and weekly sales/booking reports.
  • Track inquiries, conversions, and customer response times.
  • Report any issues, trends, or suggestions to the Manager.

Requirements

  • Female candidates (beauty industry requirement).
  • Previous experience in call center, telemarketing, or online sales (preferred).
  • Excellent communication skills in English (Arabic is a plus).
  • Strong understanding of WhatsApp, Instagram, and online customer interaction.
  • Sales-focused, confident, and able to handle multiple chats/calls.
  • Organized, punctual, and able to work under pressure.
  • Knowledge of beauty salon services is a bonus.

Benefits

  • Competitive salary + commissions on sales.
  • Training provided.
  • Friendly and professional working environment.
  • Career growth opportunities.

نوع الوظيفة: دوام كامل

الراتب المدفوع: QAR٣٬٠٠٠٫٠٠ لكل شهر

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