Call Center/Customer Service agent(Female Arabic Speaker)

3 days ago

Doha, Baladīyat ad Dawḩah, Qatar Economic Group Full time 48,000 - 60,000 per year

We are currently looking for Customer service agent-Female Arabic Speaker who is having experience in E Commerce to join our customer service team.

As a customer service agent you will:

Maintaining a positive, empathetic, and professional attitude toward customers at all times.

  • Responding promptly to customer inquiries.
  • Communicating with customers through various channels.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Communicating and coordinating with colleagues as necessary.
  • Providing feedback on the efficiency of the customer service process.
  • Managing a team of junior customer service representatives.
  • Ensure customer satisfaction and provide professional customer support.

Job Type: Full-time

Pay: QAR4, QAR5,000.00 per month

Experience:

  • Call Center Agenet: 4 years (Preferred)

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