Leadership & Talent Development Manager

Job title

Leadership & Talent Development Manager

Ref #

224497

Location

Qatar - Doha

Job family

Corporate & Commercial

• Closing date: 15-Oct-2025

Shape the future of Leadership at Qatar Aviation Services
Are you passionate about shaping the leaders of tomorrow? Do you have a proven track record in designing and delivering impactful behavioural and leadership development programmes. Are you ready to drive meaningful culture change and inspire growth in people? If so, we have the perfect opportunity for you

*About Qatar Aviation Services (QAS)*
Qatar Aviation Services, a cornerstone of Qatar's aviation excellence, delivers world-class end-to-end ground handling service solutions to international passengers and cargo airlines, private companies, executive charter operations, and Heads of State and VIP contingents.

As part of the award-winning Qatar Airways Group, we thrive on innovation, delighting customers, operational precision and a commitment to empowering our people. We're on a mission to redefine excellence

Join us to drive transformative growth in a dynamic, globally respected organisation where your work shapes the future of aviation talent.

*About The Role*
In this pivotal role, you'll be a key shaper of our leadership excellence journey, designing and delivering world-class development programmes that empower our leaders and cultivate our talent pipeline. You'll work at the intersection of strategy and people development, creating innovative frameworks that not only drive business success but also foster a culture where every employee can thrive and reach their full potential.

As a Leadership and Talent Development Manager, you'll collaborate with stakeholders across the organisation to build a vibrant culture of continuous learning. You'll identify emerging talent needs and craft targeted initiatives that enhance leadership capabilities, ensure succession readiness, and create pathways for career growth. Your work will directly impact how our leaders engage their teams, drive operational excellence, and build sustainable organisational effectiveness.

This is an opportunity to shape how leadership is practiced at QAS. You'll ensure our leaders are equipped with the tools, skills, and mindset to create exceptional employee experiences, delight our customers, and accelerate our strategic growth. By promoting a positive workplace culture and championing best-in-class development practices, you'll help us build an organisation where great leadership thrives at every level.

*What You Will Do*

• Design & Deploy Cutting-Edge Programmes: Develop leadership and talent initiatives—grounded in adaptive learning, competency models, and experiential methods—aligned with QAS's strategic goals.
• Drive Talent Growth: Partner with managers to implement talent reviews, succession planning, and 360° feedback, building a robust pipeline of future leaders and critical role successors.
• Champion a Learning Culture: Establish feedback mechanisms and peer mentorship programmes to embed continuous development at all organisational levels.
• Leverage Data for Impact: Analyse talent metrics and career data to identify trends, measure program effectiveness, and guide evidence-based people decisions.
• Address Skill Gaps: Conduct organisational needs assessments (surveys, focus groups) to pinpoint leadership/ behavioral gaps and design agile solutions.
• Optimize Development Tools: Administer psychometric assessments, coaching, and mentoring to overcome limiting beliefs and foster growth mindsets.
• Lead Change & Innovation: Utilise agile project management to deliver reskilling/ upskilling initiatives, while integrating industry trends (e.g., AI, inclusive practices).
• Manage Partnerships: Procure and oversee external vendors to enhance programme quality within budget and compliance guidelines.

Why the role matters
Your expertise will be a catalyst for transforming QAS's workforce into a sustainable competitive advantage.

By elevating leadership capabilities and nurturing talent at scale, you ensure the organisation is future-ready: engaged leaders drive operational excellence, high-potential talent fills critical roles, and a culture of continuous improvement delights customers.

Ultimately, you bridge QAS's strategic vision with tangible growth—powering excellence in Qatar's aviation sector while advancing Qatar Airways Group's global reputation.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition.

Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications
About You

• Bachelor's Degree or Equivalent with Minimum 6 years of job-related experience.
• Internal: High School Qualification / Vocational Qualification /Diploma or Equivalent (Type of Diploma Based on Role) with Minimum 7 years of job-related experience.
• Experience in managing large-scale talent and organizational development projects, behavioral and culture change initiatives.
• Ability to lead projects without formal authority influence and with the flexibility and sensitivity to adapt to operational and multi-cultural requirements.
• Excellent presentation and facilitation skills and the ability to communicate effectively with senior managers and employees at all levels.
• Strong consultative skills, with the ability to partner with and influence stakeholders across the organization.
• Excellent command of English language, both written and verbal.
• Demonstrates learning agility, models and encourages a growth mindset in others.
• Strong consultative skills, with the ability to partner with and influence stakeholders across the organization.

*Preferred*
:

• Ability to develop and implement communication and marketing strategy for leadership and talent development initiatives, learning projects and pathways.
• Recognised International Qualifications and accreditations in Training, Coaching, Mentoring and Facilitation or related areas are a plus.
• Experience with an international airline, global aviation company or in a complex, large scale 24/7 operational context.
• Bachelor's or Master's degree in Organisational Psychology, Organisational Development or another related field is preferred but not mandatory.
• Accreditations, certifications, and experience in implementing 360-degree feedback, psychometric assessments, and profiling tools, including Saville Wave, MBTI, EQi 2.0, Insights Discovery, DISC, Belbin Team Roles, among others, are advantageous.
• Multi-cultural international experience is preferred.

*About Qatar Airways Group*
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So, whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

*About Qatar Airways Group*
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.