Service Engineer

1 month ago

Qatar Atlas Copco Full time
Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow.

Your Role

The service engineer will be responsible to provide a high quality and efficient service to all customers in the MENA region and Pakistan comprising the complete portfolio of turbo machines (Turbo Compressors and Turbo Expanders). Besides the accomplishment of service jobs he will be the main technical interface to the customer to discuss the execution of service orders, to analyze technical problems and to provide basic training. This role also involves an intensive communication and interaction with the three different product companies of the Gas & Process division pertaining to the preparation of service jobs or to clarify technical queries. Since the region to be covered embraces all Middle East, African and Pakistan, the service engineer is expected to travel extensively to the customer sites to perform his duties. Effectively promote our core objective "First in Mind - First in Choice" towards our customers.

* Trouble shooting and effective diagnose of faults on all turbo machines * Preventive maintenance, inspection and overhauls of all turbo machines * Overhaul of customer machines * Execute workshop activities in ACSME workshop * Preparation of work and time schedules for the different service orders * Assignments Compilation of risk assessments, method statements, inspection and testing plans * Detailed reporting and documentation of executed service jobs * Spare parts recommendations to customers for different service levels or periodic service intervals * Recommend upgrades and machine enhancements to customers * Perform overhauls on board LNG vessels while sailing and in dry docks * Interaction with the product companies concerning technical issues and customer queries. * Training of customer employees regarding daily operation and service of their turbo machines * Attend daily work progress meetings with customers if required * Ensure all site activities are executed in compliance with the applicable Safety Standards * Timely reporting to office during standby times * Excepted travel around 90% within MENA and globally * Joining and signing-off from LNG vessels from different seaports all over the globe * To have technical discussions with customer's maintenance teams and support them making decisions regarding procurement of new spares, maintenance schedules upgrades and revamps * Work on assigned projects related to the aftermarket data compilation in idle time with the collaboration of sales team as and when needed by the management from time to time. * Extensive automobile/airline travel. * Job schedule may vary considerably to include evenings and weekends as well as long hours based on business needs. * May be assigned a compressed or alternate work schedule to meet customer needs. * May be assigned an "on-call" type work schedule and may be required to respond to customers with little or no advanced notice. * Accomplish field service assignments or workshop repairs / overhauls as specified in the work order * Provide a timely and accurate feedback about the work progress to the service administration * Safeguard that all time sheets are endorsed and signed by the responsible manager of the customer * Compile risk assessments and method statements if requested by the customer * Submit comprehensive service reports in a timely manner after job completion * Provide supporting documents along with the service report, e.g. updated drawings, actual clearance tables, images or log sheets concerning unpredictable incidents * Comply with the quality standard ISO 9001:2008 of the product companies (OEM) * Adhere to ACSME safety and environmental policies * Undergo customer safety inductions and follow site safety plans

To succeed, you will need

Essential Qualifications:

* Electrical, mechatronics or mechanical engineering degree * Relevant technical knowledge / trade qualifications * Minimum 3 years proven experience with the service, maintenance and repair of rotating equipment

Technical:

* Strong knowledge and field service experience working with turbo machinery * Solid knowledge about mechanics, hydraulics, lubrication and seal gas systems * Knowledgeable about instrumentation and control systems Good verbal and written communication skills * Strong organizational skills

Personnel:

* Able to work independently and as a team player * Result oriented with a clear focus on high quality * Self-motivated, self-confident and dynamic person * Excellent interpersonal skills

In return, we offer you

What you can expect from us?

Atlas Copco is a Swedish company, the Swedish human culture continues to flow through the veins of our 38,000 employees in more than 90 countries. It has a strong family vibe with a warm respect for each individual and we strive for strong diversity. We also invest heavily in our customers, in the environment, ... but first and foremost in our own people. In this way, we provide a stimulating environment in which you can develop your competencies on a daily basis. In addition, our family-friendly working atmosphere gives you space in your agenda planning, so that your work and private life can be combined as easily as possible. The regional support center operating under the legal name and umbrella of Atlas Copco Services Middle East within the Compressor Technique Business Area has started operating as of January 1st, 2003.This regional support center has been created to give both technical and commercial support to our distributors, and to continue developing the business in the region.

City

To Be Decided

Last Day to Apply

January 29, 2024

Diverse by nature and inclusive by choice

Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.

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