IT Controller

1 month ago


Qatar Qatar Navigation Q.P.S.C Full time

Key Roles & Responsibilities •Optimize Milaha's IT financial & business controlling processes & activities, in order to improve, simplify, standardize and/or automate management information, reporting and KPI's•Value Management: Support economic investment decision calculation (business cases) and Business Analytics e.g. payback of investments, simulation of investment needs for technology refresh•Savings Tracking: Ensure savings targets for re-organizations, efficiency programs and investment decisions•Sustainability: Support Milaha's continuous ambition by improving our IT-costs efficiency measures (KPI reporting)•Ensure commitment from vendors on management and operative level (e.g. through contractual penalties)•Agree on collaboration model, concrete deliverables and time plans, seniority level of the provided team as well as the required budget•Reporting and analyzing of IT costs (OPEX) and IT investments (CAPEX)•Calculation and charging of IT Services cost to different Milaha's Business Units and Corporate Functions, develop more simplified methodology for internal cost allocations and recharges, and oversee the process•Full license management for different IT resources including the cloud and on-Premises licenses, in terms of utilization and compliance•Supports the Head of IT in Finance and Contract management during the annual budget process•Analyses deviations between actual and forecasted performance and makes recommendations towards the controlling management. •Foster a culture of continuous improvement, where colleagues are encouraged and recognized for generating and implementing innovative ideas•Monitor spend and ensure compliance of invoicing by third party service provider •Analyze complex/new situations, anticipate potential problems and future trends, assess potential solutions, impacts, and risks•Reduce IT assests maintenance cost and complexity thru standardization and simplification of the architecture •Identification of suitable providers and management of vendor selection process and recommendation to Purchasing•Concrete definition of contract terms and conditions and development of pricing agreements and ongoing evaluation of provided services against agreed scope•Management of change requests to extend or decrease scope, definition and adjustment of Service Level Agreements•Tracking of non-vendor related open items and program-internal tasks and management of sign off processes•Implementation of penalties & claim mgmt and IT vendor's payment processing•Day-to-day vendor management topics - incident reporting, update on critical issues/risks, discussion of new requirements, change requests and escalations•Perform other job-related duties as assigned. Education & Professional Qualification: - Bachelor's Degree in Computer Science, Information Systems or Engineering or any related fields- Master's Degree in relevant information technology discipline, preferred Professional Experience: •8 years' experience as an IT personnel with sound background of IT services, quality processes and vendor management•Experience with budgets and Financial termonolgies such as CAPEX, OPEX and different KPI's•Strong written and interpersonal communications skills to collaborate, champion, evangelize and negotiate•Experience in managing vendors performance with assigned contracts or SLA agreements•Experience in working with large distributed teams in a highly dynamic environment; preferably involving an onshore/offshore model, highly desirable•Expert in at least one of the modern digital technologies in Cloud, mobility, Licenses Management •Experience in corporate governance of IT/IS within multiple sectors•Market/industry experience supplier/-outsourcing partner•Provider experience related to-Service portfolio and business process skills-Financial performance-Capacities, resources and pricing•Experiences with relevant users/business departments-Quality, service level, cost requirements-Overview of process-/application landscape-Personal contacts to key player business departments Geographic Experience: N/A Computer Skills: Excellent skills in MS Office Tools (Power Point, Word, Excel) Language Skills: Business fluent English Market/Industry/Functional Knowledge: Strong knowledge of IT security, risk management and security controls

Job Location Qatar

Company Industry Other Business Support Services

Company Type Unspecified

Employment Type Unspecified

Monthly Salary Range Unspecified

Number of Vacancies Unspecified

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