Sales & Events Manager - Coya Doha

1 month ago

Qatar marriott international Full time

Job Number 24016962 Job Category Sales & Marketing Location W Doha, West Bay, Zone 61, Doha, Qatar, Qatar VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Management Coya is more than a restaurant. It s a global destination, a culture, a luxury lifestyle. A place where guests are taken on an immersive journey to Latin America through exceptional, authentic Peruvian food, innovative pisco infusions, cultural events and unforgettable parties. Born from the spirit of adventure. We are young-at-heart; a family of fun individuals with a shared mission to see JOB SUMMARY. The position is responsible for providing administrative and sales support for Coya Doha. Act as an ambassador of COYA ensuring that a positive brand is strengthened and maintained in all interactions with guests. Ideal candidate must have good knowledge about Food & Beverage. The position will require an on-ground sales approach with direct exposure to guests. CORE WORK ACTIVITIES Work closely with Reservations department and oversee all event requests of 12pas and above. Assist Marketing during promotional event with Function Sheet or any information required. Maintain a direct communication with all departments and prepare function sheets for every event and keep an accurate record of on Monday.com Make sure all the team is aware of changes, communicate it via group messages, emails or call. Be fully aware of opening times, activations, have a full and up to date knowledge of restaurant products and offerings, be ready to answer questions about COYA in general. Study the competition and advise management team. Being always a team player who prepared to be flexible and to carry out any other reasonable duty and responsibility as assigned. Have a calm and understanding of nature with discretion and the ability to communicate clearly with all positions, ensuring that all employees are treated fairly and consistently as stated in their terms and conditions, legislation, company policies and procedures. Foster a culture of flexibility, respond quickly and positively to changing requirements whether within the department or outside in order to meet business demands and guest service needs. Assisting guests with changes, special requirements and any other requests as much as possible but without compromising the restaurant, always add the notes on the booking. Perform other duties requested by management that may happen from time to time with reasonable manner. Sales & Events Grow conversion rate reactively and, retain existing database of guests to maximize sales. Establish and maintain an active relationship with bookers to increase guest satisfaction, and loyalty to the COYA brand via occasional and necessary sales calls, emails, fam trips, and collecting feedback after the event. Respond to sales enquiries using the recognized sales process. Assist and oversee operation team before the events and provide them with accurate information regarding the group. Maintain, and keep accurate record on Monday.com. including reports and conversion rate Conduct market research to identify selling possibilities and evaluate customer needs. Attend events and networking events relevant to the business. Attend weekly HOD meetings in the region. Assist in sales campaign through emails, cold calls, or blitz. Have a positive impact, taking personal responsibility and initiative to resolve issues, looking after difficult situations with guests, always clearly communicating with both guests and colleagues. Ensure company property is treated with due care and attention. Communication Ensure a thorough and proper handover between the team according to the shift pattern. Be proactive in ensuring that the information given to guests is accurate. Stimulate change, challenge assumption and ways of working to move the business forward. Ensure that all communications both internal and external are professional and represent the company in a positive light. Develop a positive and direct relationship with all colleagues and be a team player at all times. Self-Management Attend meetings and training sessions as required by the management team. Take responsibility and accountability for your entire role by ensuring maximum revenue and covers for COYA and high level of guests service is delivered. Promote best practice within the restaurant and to constantly look to improve processes and procedures. Perform other duties requested by management that may happen from time to time with reasonable manner. Opportunities & Personal Development Take responsibility for continuous self-improvement through self-development and company product knowledge. Opportunity to grow by supporting other departments or COYA international locations through cross training. CANDIDATE PROFILE Education and Experience 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 3 years experience in the sales and marketing or related professional area. OR 4-year bachelor's degree in Business Administration, Marketing, Hotel and Restaurant Management, or related major; 1 year experience in the sales and marketing or related professional area. Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. W Hotels mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests passions to life. If you are original, innovative, and always looking towards the future of what s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Company Industry
  • Hotels
  • Hospitality
Department / Functional Area
  • Business Development
Keywords
  • Sales & Events Manager - Coya Doha

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