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Prepaid Cvm Manager- High, Mid, Low Value
2 weeks ago
Great business decisions that are made are only as great as the commercial teams making them, and we've got one of the best in the world.
Our commercial teams are the bedrock of Vodafone making the most of opportunities every day and we're proud to recruit talent who empower us commercially & operationally.
We provide Big data, insights and analysis so that we're armed and ready to shape the future of Vodafone. More insights, more innovation, more freedom.We strive for our A-Game only which is why we're at the heart of driving innovation and new initiatives for Vodafone.
Joining our Commercial team means you will look at strategy, transformation, bids and products. You will evaluate solutions, costs and competition and we encourage and reward you for initiating your own route to successWith us you will:
- Strive for Continuous Innovation in Products and Processes to deliver increasing share of Market in High-Mid Value Prepay Segments.
- Own the Product Go to Market and effectively manage Stakeholders such as Product team, Channel operations, and Marketing Communications for flawless execution.
- Monitor Competition activities and benchmarking to ensure market reaction time is near instantaneous and always ensure parity on Product.
- Responsible for Customer ARPU upgrades by managing below the High Value Outbound and Inbound campaigns.
- To launch Loyalty program for delivering High Value customer engagement and reduce churn. Liaise with campaign team to optimize campaign execution and ensure that campaign capabilities roadmap support Prepay CVM priorities.
- Guide the Analytics Team on defining the behavioral models in support of the High Value CVM strategy along with reporting required for daily CVM operations.
- Performs related tasks consistent with skills and abilities and general responsibilities as assigned by the Line Manager.
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