Operations Systems Specialist

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

About the role:


Qatar Airways are pleased to announce an incredibly exciting opportunity to join our Flight Operations team as Operations Systems Specialist.


In this role, you will be responsible for direct management and support of specialized operations systems within the Operational Control Centre and Flight Operations.

You will also be responsible for the maintenance of rules, configuration settings and reference data held within these systems.

Specific responsibilities for the role include:

  • Maintain required reference data within the operational systems such that users can select, use and undertake tasks linked to such reference data without delay and without issue. For example, ensuring aircraft tails, airports, scheduling codes, crew expiries etc. are set-up in the system.
  • Manage user administration and security ensuring user accounts are created and modified in accordance with business permissions. Carry out regular maintenance to ensure accounts are deactivated and security of Qatar Airways data is maintained at all times.
  • Prompt configuration, creation and maintenance of the primary alerts, FTL rules, expiries system and scheduling restrictions within TOPS CREW so that Crew Resource staff can adequately identify and correct possible regulatory or company requirement breeches before they occur.
  • Work with endusers to identify ineffective or inefficient use of supported systems, suggesting improvements, workarounds and possible software enhancements.
  • Work with endusers to identify system / software limitations for customization and improvement so has to improve the effectiveness of the job the enduser is undertaking.

Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make.

You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience.

You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Qualifications:

About you

  • Relevant College or University qualification to minimum of Bachelor's level (especially in IT) with minimum of 5 years jobrelated experience.
  • Experience in the system administration of similar operational systems.
  • TOPS CREW / OPS and JIRA administration or User experience is highly desirable.
  • Knowledge of specialist user roles such as crew control, rostering, ops control, training planning
  • Knowledge of specialist airline operations and crew management (including optimization) systems is highly desirable.
  • Good communication, report writing and presentation skills.

About Qatar Airways Group
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story.

A story of spectacular growth and determination.

Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

**How to apply

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