FreeSWITCH Software Engineer

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Telnyx Full time
Telnyx is an industryleader that's not just imagining the future of globalconnectivity—we're building it.

From architectingand amplifying the reach of a private, global, multi-cloud IPnetwork, to bringing hyperlocal edge technology right to yourfingertips through intuitive APIs, we're shaping a new eraof seamless interconnection between people, devices, andapplications.

We're driven by a desire to transform andmodernize what's antiquated, automate the manual, and solvereal-world problems through innovative connectivity solutions.

As atestament to our success, we're proud to stand as afinancially stable and profitable company.

Our robust profitabilityallows us not only to invest in pioneering technologies but also tofoster an environment of continuous learning and growth for ourteam.

Our collective vision is a world where borderlessconnectivity fuels limitless innovation. By joining us, you can bepart of laying the foundations for this interconnected future.

We're currently seeking passionate individuals who areexcited about the opportunity to contribute to an industry-shapingcompany while growing their own skills and careers.

The Role As aFreeSWITCH Software Engineer, you will be responsible foroperating, expanding, and maintaining our FreeSWITCH-basedback-to-back-user-agent service.

This role involves working onimplementation of changes, bug fixes, development of new modules,expansions, troubleshooting, and ensuring the overall reliabilityand performance of the system.

You will join a team of FreeSWITCHEngineers that lead the way in developing a solution, fromhigh-level system design and prototyping to application developmentand data integration.

You work with users around the globe, whereyou help our customers by solving their communications challenges.

You'll also get to work with other engineers to builddelightful features that span various parts of the system, as wellas our business, sales, and operations teams to understand andsolve our users' pain points.

Key Responsibilities

  • Develop, implement, and maintain features andfunctionalities within the FreeSWITCH-based B2BUA service.
  • Perform troubleshooting and debugging of issues relatedto VoIP protocols such as SIP, RTP, and WebRTC.
  • Collaborate with cross-functional teams to identify and prioritizesoftware improvements and enhancements.
  • Identify,optimize and resolve issues related to latency, scalability andperformance.
  • Conduct code reviews, ensure code quality,and follow best practices in software development.
  • Keepabreast of industry trends and technology advancements to recommendand implement improvements.
  • Own all aspects of theFreeSWITCH based B2BUA service, from the design of new features, tothe implementation, QA, deployment to production, troubleshootingand maintenance.
  • Integrate the B2BUA service with otherservices that are part of the Telephony Engine by interfacing withother teams at Telnyx.
  • Handle escalations from otherteams about B2BUA related issues.
  • Be the subject matterexpert for any FreeSWITCH related question coming from differentparts of the company.
  • Implement monitoring and alertingtools that ensure production systems are always healthy.
  • Automate processes that allow for faster deployment cycles andcapacity scaling.

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