barista waitress/waiter

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar FLORA GROUP Full time

Barista responsibilities include:

  • Greet customers as they enter
  • Give customers drink menus and answer their questions regarding ingredients
  • Take orders while paying attention to details (e.g. preferences of coffee blend, dairy and sugar ratios)
  • Prepare beverages following recipes
  • Serve beverages and prepared food, like cookies, pastries and muffins
  • Receive and process payments (cash and credit cards)
  • Keep the bar area clean
  • Maintain stock of clean mugs and plates
  • Check if brewing equipment operates properly and report any maintenance needs
  • Comply with health and safety regulations
  • Communicate customer feedback to managers and recommend new menu items

Waiter/Waitress responsibilities include:

  • Greet and escort customers to their tables
  • Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
  • Prepare tables by setting up linens, silverware and glasses
  • Inform customers about the day's specials
  • Offer menu recommendations upon request
  • Up-sell additional products when appropriate
  • Take accurate food and drinks orders, using a POS ordering software,order slips or by memorization
  • Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages
  • Communicate order details to the Kitchen Staff
  • Serve food and drink orders
  • Check dishes and kitchenware for cleanliness and presentation and report any problems
  • Arrange table settings and maintain a tidy dining area
  • Deliver checks and collect bill payments
  • Carry dirty plates, glasses and silverware to kitchen for cleaning
  • Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)
  • Follow all relevant health department regulations
  • Provide excellent customer service to guests

Pastry Chef Responsibilities include:

  • Operating and managing the pastry section of the kitchen and liaising with the executive and sous chefs to ensure a successful working environment.
  • Preparing ingredients and handling baking and other kitchen equipment.
  • Creating pastries, baked goods, and confections, by following a set recipe.
  • Developing new recipes for seasonal menus.
  • Decorating pastries and desserts to ensure beautiful and tasteful presentation.
  • Meeting with customers to discuss details and planning of custom-made desserts and pastries for special occasions, such as weddings.
  • Monitoring the stock of baking ingredients.
  • Ordering new supplies, ingredients, and equipment for the pastry section, when needed, and within budget.
  • Ensuring their section of the kitchen adheres to safety and health regulations.
  • Supervising and training staff members, when needed.

Requirements and skills:

  • Previous work experience as a Barista or Waiter/Waitress
  • Hands-on experience with brewing equipment
  • Knowledge of sanitation regulations
  • Flexibility to work various shifts
  • Basic math skills
  • Ability to gauge customers' preferences
  • Excellent communication skills
  • High school diploma; relevant training is a plus
  • Hands-on experience with cash register and ordering information system (e.g. Revel POS or Toast POS)
  • 2 or more years' experience working within the food industry as a Pastry Chef, Baker, or relevant role.
  • Working knowledge of baking techniques and the pastry-making process.

Job Type: Full-time


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