Waiter/waitress
1 week ago
Are you a dynamic and friendly individual with a passion for delivering exceptional dining experiences? We are looking for enthusiastic and dedicated Waiters/Waitresses to join our team.
As a Waiter/Waitress, you will be the face of our restaurant, ensuring that every guest has a memorable and enjoyable experience.
Job Category:
Hospitality
Job Type:
Full Time
Job Location:
Doha - Qatar
Key Responsibilities
Guest Interaction
- Greet guests warmly upon arrival and escort them to their tables.
- Present menus, answer questions about menu items, and make recommendations.
- Take food and beverage orders accurately and promptly.
Order Management
- Communicate orders to the kitchen and ensure timely delivery of food and beverages to guests.
- Monitor tables and attend to guests' needs throughout their dining experience.
- Ensure accuracy in order delivery and handle any special requests or dietary restrictions.
Customer Service
- Provide attentive and courteous service to ensure guest satisfaction.
- Address and resolve any guest complaints or concerns promptly and professionally.
- Create a welcoming and positive dining atmosphere.
Table Maintenance
- Ensure tables are clean, tidy, and properly set up before guests are seated.
- Clear and reset tables after guests leave, maintaining cleanliness and organization.
- Assist with the preparation and organization of dining areas.
Payment Processing
- Present bills, process payments, and handle cash transactions accurately.
- Use the pointofsale (POS) system efficiently to process orders and payments.
- Ensure proper handling of credit card transactions and maintain accuracy in billing.
Team Collaboration
- Work collaboratively with other staff members to ensure efficient service.
- Assist with food running, drink preparation, and other tasks as needed.
- Support team members during busy periods to maintain smooth operations.
Qualifications
- Previous experience as a Waiter/Waitress or in a customer service role, preferably in a restaurant setting.
- Excellent communication and interpersonal skills.
- Ability to work in a fastpaced environment and handle multiple tasks simultaneously.
- Strong attention to detail and a commitment to providing outstanding customer service.
- Flexibility to work various shifts, including evenings, weekends, and holidays.
- Knowledge of food safety and sanitation regulations is a plus.
- Positive attitude, team spirit, and a willingness to learn and grow.
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