Communication Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar MPH Global Services Full time

Category:
Oil and Gas

Industry:
Oil & Gas

City/Country:
Doha, Qatar

Location:
Doha

Our Client is looking for a
Communication Specialist with the following details:

Location :
Doha, Qatar


Duration : 24 months

Work Status :
Resident, Single

The Communications Specialist is accountable to provide overall day-to-day management and ongoing development of the COMPANY intranet and website.

Qualifications & Experience

  • Bachelors' degree in a relevant field
  • 5 years' experience implementing or managing web sites or intranets
  • Experience presenting analytics in a format that nontechnical personnel's can understand
  • Demonstratable background in social media support both technical and end user/browser aspects

Personal & Technical Skills:

  • Strong understanding of the principles of Usability and User Experience
  • Strong understanding of the principles of Information Architecture design for intranets
  • High level of comfort with social software and other webbased technologies
  • Keen interest in technologydriven innovation
  • Excellent organizational and project management experience
  • Excellent verbal & written communication skills
  • Excellent interpersonal skills
  • Excellent organisational skills
-
Basic understanding of the components of common web technology (HTML, CSS, Javascript) (preferred):

  • Experience in design/web design (preferred)
  • Strong communication ability (oral and written)
  • Excellent organizational skills
  • Ability to work well under pressure
  • Creativity and problemsolving aptitude yet practical mind

ACTIVITIES
Intranet

  • Maintain an organised site navigation, permissions and metadata
  • Overseeing daytoday operation and management maintaining quality control
  • Ensure a fresh and dynamic homepage to maintain a userfocused balance of content and tools
  • Identify opportunities to deliver new tools through the intranet and for new and additional content
  • Monitor and moderate usergenerated content for appropriateness
  • Monitor site analytics and report on key performance indicators (KPIs)
  • Ensure proper coordination between IS and intranet software vendor
  • Liaise with the IS Department and software vendors on technical questions of implementation and upgrades
  • Develop, implement and monitor policies and standards to ensure an effective governance process
  • Work closely with department leads and Communications Partners to ensure existing content is accurate and relevant.
  • Communicate actively with all content creator and user groups
  • Provide introductions and training to users of all different levels (including daily users, content owners, news authors)
  • Conduct research to understand intranet user needs and help to define priorities for requests for new content functionality and tools on the intranet.
  • Maintain a good understanding of industry best practice and new technological opportunities that can add value to COMPANY
  • Suggest new approaches to improve content and help drive better engagement
  • Champion the strategic use of the intranet as the COMPANY single source of truth for employees.
  • Deliver work to the highest quality, and within the agreed budget and timescale
Website

  • Maintain an organised site, ensuring a fresh and dynamic homepage to maintain a userfocused balance of content and tools
  • Ensure proper coordination between IS and website provider
  • Develop, implement and monitor policies and standards to ensure an effective governance process
for updating website content

  • Work closely with department leads and Communications Partners to ensure existing content is accurate and relevant.
  • Maintain a good understanding of industry best practice and new technological opportunities that can add value to COMPANY
, including benchmarking across the sector

  • Suggest new approaches to improve content and help drive better engagement
Social

  • Monitoring and analytics
  • Serves as secondary support for posting on social media channels: Twitter, Facebook, Instagram, YouTube
  • Serves as the primary support for LinkedIn.
  • Serves as technical support for social media mobile
Digital Business Solutions Liaison

  • Events be the focal point for all PRC technical requirements from the COMPANY DBS team
  • DBS be the focal point for all PRC technical data and digital solutions working with the COMPANY DBS team
- eServices - drive moves to automate and digitise processes across the PRC team

  • SMS
  • Maintain the database
  • Formatting and distributing the SMS's
Measurement and Reporting

  • Monitor site analytics and report on key performance indicators (KPIs)
  • Provide monthly analytics reports to key stakeholders on both intranet and website activity, including the response to key stories and notifications and alerts
  • Procurement
  • Main focal point for creation of PR for PRC dept.
  • Liaises with C&P department as needed


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