IT Technical Support System Administrator

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Maven Technology Full time

Job Title:
IT Technical Support cum System Administrator

Position Overview:

Key Responsibilities:

  • Monitor network performance and maintain network security.
  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Troubleshoot and resolve ITrelated issues reported by users.
  • Manage user accounts, access rights, and security settings.
  • Ensure the availability of network resources and services.
  • Install and configure network hardware such as routers, switches, firewalls, CCTVs, and biometric machines.
  • Monitor system performance and security logs.
  • Train users on new hardware and software.
  • Research and recommend new IT technologies and solutions.
  • Work with vendors to resolve technical issues.
  • Ensure service type timing and quality levels are in line with agreed SLAs.
  • Support and maintain domain controllers, DHCP, and DNS servers (experience is a plus).
  • Support and maintain Office 365 users.
  • Maintain awareness of network devices, cables, access points, and VPNs.
  • Familiarity with Veeam backup system; experience with VMWare is preferred.
  • Deal with IT suppliers/vendors to purchase/renew software licenses, hardware, and equipment.
  • Keep an inventory update of all equipment, software, licenses, and users.

Qualifications:

  • Bachelor's degree in Computer Science or related field.
  • At least 3 years of experience working in IT.
  • Proficient in Windows, Linux, and Mac operating systems.
  • Knowledge of network protocols such as TCP/IP, DNS, and DHCP.
  • Experience with network hardware such as routers, switches, and firewalls.
  • Excellent problemsolving and communication skills.
  • Able to work independently and as part of a team.

Salary:
QAR1.00 per month

Ability to Commute:

  • Doha (required)

Ability to Relocate:

  • Doha: Relocate before starting work (required)

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