Platform Services Engineer Principal

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Agile Defense, Inc. Full time

Requisition #:
PLATF003841

Job Title:
Platform Services Engineer Principal

Location: 690th AOC Al Udeid AB Qatar

Clearance Level:
Active DoD - Secret

Required Certification(s):

  • DoD IAT Level II Certification.

SUMMARY

Maintain and Operate Current and Future platform and platform related services utilizing AOC locations and or DoD Data Centers Outside the Continental United States (OCONUS) as well as within the Continental United States (CONUS) to provide 24/7/365 support for classified workloads.


JOB DUTIES AND RESPONSIBILITIES

  • Maintain and Operate Current and Future Platform.

  • Maintain and Operate Current and Future platform and platform related services utilizing AOC locations and or DoD Data Centers Outside the Continental United States (OCONUS) as well as within the Continental United States (CONUS) to provide 24/7/365 support for classified workloads.

  • Ability to quickly move personnel to OCONUS and CONUS locations in order to offer continuous support through multiple access points and to crosstrain the workforce as required.
  • Inform and observe Service Level Agreements and enforce Error Budgets on production systems.
  • Ability to develop and implement policy and technical controls to support a multitenant architecture including services such as authentication, databases, database backups, and logs.
  • Manage Outages and Incident Response Contribute to the existing incident management process through the use of playbooks, failover automation and rigorous post mortem investigations.
  • Maintain and improve existing incident detection and reporting automation.
  • Manage Transition from Current Platform to Modernized Platform.
  • Manage Transition from Current platform to modernized platform with mínimal disruption to platform tenants.

SUPERVISORY DUTIES

  • Supervise other Platform Services Engineers

QUALIFICATIONS

Required Certifications

  • DoD IAT Level II Certification.

Education, Background, and Years of Experience

  • 2 years of experience mentoring agile teams as team leads or managing personnel.
  • 2 years of experience facilitating extreme programming or lean product development.
  • 5 years of experience working with multiple Cloud or On Premise infrastructures such as AWS, Azure, Google Cloud, VMware, Openshift, Linux and Windows.
  • 5 years deploying, configuring and administering PaaS solutions such as Cloud Foundry, Tanzu Kubernetes Grid or Elastic Kubernetes Service at a global scale.
  • 5 years of experience building, maintaining, securing, and/or integrating classified systems and services for DoD Networks including but not limited to SIPR/JWICS/Coalition.
  • Demonstrated experience with software incident response, security best practices and DevOps execution on large scale projects spanning multiple data centers or availability zones.
  • Fiveplus (5+) years of experience developing and maintaining containerized services deployed in production on orchestration platforms such as Cloud Foundry or Kubernetes.
  • Fiveplus (5+) years of experience responding to and troubleshooting high impact software outages and failures.
  • Fiveplus (5+) years of experience building and supporting production platform services using Cloud Infrastructure Providers or Local Infrastructure such as Vsphere.
  • Fiveplus (5+) years of experience in Identity and Access Lifecycle Management Operations and Controls.
  • Fiveplus (5+) years of experience working in Operations, DevOps, or Site Reliability
  • Resume demonstrates deep understanding of modern microservices architectures, cloud native design patterns, resiliency techniques, and delivery optimizations.

ADDITIONAL SKILLS & QUALIFICATIONS

Required Skills:

  • The Platform Services Engineer shall have senior software engineering experience building and operating hybridinfrastructure developer platforms (private and commercial cloud infrastructure) at an individual contributor level.
  • Prior experience building automation for deploying and managing Cloud Foundry or Kubernetes platforms and services such as databases, message queues and authentication providers at enterprise scale.
  • Experience developing pipelines that make common software operations scalable and
  • Comfortable responding to and troubleshooting high impact software outages and failures.
  • Capable of mentoring junior developers and engineers.
  • The engineer shall be able and willing to regularly work a 2nd or 3rd shift in support of 24/7 operations.

WORKING CONDITIONS

Environmental Conditions

  • Contractor site with 0%10% travel possible. Possible offhours work to support releases and outages. General office environment. Work is generally sedentary in nature, but may require standing and walking for up to 10% of the time. The working environment is generally favorable. Lighting and temperature are adequate, and there are not hazardous or unpleasant conditions caused by noise, dust, etc. Work is generally performed within an office e

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