Product Manager Credit Card

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar Talent Pal Full time
JobDescription
  • Support the Head indeveloping and implementing effective card products strategies andlaunching plans to achieve business objectives. Combine data driveninsights with product vision & strategy to design newfeatures and improvements to maximize impact andgrowth.
  • Ensure adherence to all relevantdepartmental policies processes standard operating procedures andinstructions so that work is carried out in a controlled andconsistent manner.
  • Support in defining keygovernance related documents policies and procedures to enhance thecontrol environment.
  • Monitors the productstrends to guide innovation and generate new ideas and communicatesto concerned departments for business casewriteup.
  • Provide support in growing theproposition client pricing client rewards and client productportfolio management approach.
  • Work with Headof department and crossfunctional retail teams to understand theuser base and business needs.
  • Support thedevelopment of card specific product portfolios and rollout acrossthe footprint to improve the crosssell and marketing campaignperformance.
  • Identifies cobranding and Fintechopportunities and initiatives (based on value proposition) bybuilding strategic alliances withpartners.
  • Analyzes sales figures and customerfeedback in order to effectively monitor the performance ofproducts and adjust product features asnecessary.
  • Provides inputs for pricing in linewith financial analysis and the planning for new and enhancedproducts to ensure marketcompetitiveness.
  • Develops and maintains regularinteraction with existing and potential customer databases throughall means of communications in order to ensure crosssellingopportunities can be identified and capitalizedupon.
  • Identifies new business developmentopportunities in order to endure achievement of the goals andobjectives while promoting Ahlibank.
  • Conductproduct specific research including extracting customer data andanalyzing profiles to determine market and segmentrequirements.
  • Analyses existing as well as newof assigned products portfolios and propositions. Build strategicalliances for effective pricing and rewardinginitiatives.
  • Work with Risk function tounderstand implication of risk policies on portfolios and revenuegrowth.
  • Provide analytical information toretail sales and marketing teams to assist in developing growthstrategies and promotional campaigns.
  • Formulateand implement the high and mid customers segment strategiesincluding sales scripts training materials manage processes andprogram for upsell crosssegment client migration and ensuringclient experience is maximized.
  • Collaborateswith the sales and marketing to ensure that the required trainingand communication including clients messaging is provided regardingnew products.
  • Trains and supports RelationshipManagers on new products and changes in product features in orderto ensure adequate understanding and awareness and ability torecommend the same to the customers.
  • Ensuresthat all relevant MIS reports are collated and prepared accuratelyas required by the HOD on the cardsproducts.
  • Represents the department andactively contributes in various committees/meetings (internal andexternal) as applicable and as per authority levels in order toensure relevant matters are dealt with in a timely and efficientmanner.
  • Performs other related duties orassignments as directed by the management that are related to thedepartment and are within expertise and skills of thejobholder.
Minimum Experience: 08 10years relevant experience in retail banking productmanagement.Skills &Knowledge:
  • In depth knowledge ofretail customer segments andstrategies.
  • Ability to effectively presentinformation to top management.
  • Goodunderstanding of retail banking including products marketing salesand segment.
  • In depth knowledge of technicalfeatures and development of retail bankingproducts.
  • Knowledge in Project systemsMarketing product and/or business.
  • In depthknowledge of the competitive market with regards to Credit andDebit Cards Remittance.
  • Ability to managecomplex projects financial analysis and promotion and packagingdevelopment.

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