AssociateCustomer CareDrMoopens Aster Hospital
2 weeks ago
- Help in Registration form and Insurance form completion process
- Assist patients to complete all necessary forms and documentation including medical insurance
- Ask about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required)
- Send patient to concerned counter. Assist patient if required in reaching to the counter
- Organizing and maintaining patient records, consent forms, payment forms, etc.
- Ensure patients are informed if a clinician is running late or called out
- Ensure hygiene standards are maintained
- Organize and maintain forms and office stationery required for front desk activities
- Ensure all standard protocols set by organization are maintained
- Respect and maintain the privacy and dignity of patients, assure client confidentiality at all times Answer all incoming calls and route them to the appropriate department/employee, answer customers' queries, and provide information on procedures packages, specialties, timings of the consultant etc. Appointment Handling and Scheduling
- Book appointments over phone as well as through walk ins
- Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.)
- Schedule appointment requested through websites and SMS
- Schedule patient's hospital admissions, file and complete Insurance check list, disclaimers, admission form and insurance forms, Medical Records, approvals etc.
- Determine the financial status of patients and their eligibility for health services
- Cross verify all appointment files taken out by support staff with appointment list attached (insurance forms will be inserted) Confirm all appointments for the following day over telephone on a daily basis Insurance
- Check with Insurance Coordinator for cases requiring approvals
- Coordinate with Symphony for insurance related matters
- Check with Insurance Coordinator the status of the Insurance card produced by the patient Check with the Insurance coordinator about the packages covered Records & Data Management
- Administer regular and electronic mail when required, to ensure proper action is taken on all incoming mail
- Maintain medical records and report when required
- Make spreadsheets, manage data and create documents on computers using desktop publishing programs
- Cross verify and file all lab reports in the absence of the MRD Enter all lab reports file numbers clinician wise Job interactions
- Works closely with internal stakeholders in matters related to checking for approvals, assisting patients, maintaining hygiene standards etc Works closely with external stakeholders to handle queries and feedback
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TechnicianPharmacyDrMoopens Aster Hospital
2 weeks ago
Al Wakrah, Al Wakrah, Qatar aster DM Healthcare Full timeWe are looking for a driven Technician.Pharmacy.Dr.Moopens Aster Hospital to join our productive team at Aster DM Healthcare in doha, doha. Growing your career as a Full Time Technician.Pharmacy.Dr.Moopens Aster Hospital is an incredible opportunity to develop useful skills. If you are strong in decision-making, presentation and have the right initiative for...
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Al Wakrah, Al Wakrah, Qatar aster DM Healthcare Full timeAster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our...
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TechnicianPharmacyDrMoopens Aster Hospital
2 months ago
al-Wakrah, Qatar aster DM Healthcare Full timeWe are looking for a driven Technician.Pharmacy.Dr.Moopens Aster Hospital to join our productive team at Aster DM Healthcare in doha, doha. Growing your career as a Full Time Technician.Pharmacy.Dr.Moopens Aster Hospital is an incredible opportunity to develop useful skills. If you are strong in decision-making, presentation and have the right initiative for...
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TechnicianPharmacyDrMoopens Aster Hospital
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar aster DM Healthcare Full timeWe are looking for a drivenTechnician.Pharmacy.Dr.Moopens Aster Hospital to join ourproductive team at Aster DM Healthcare in doha, doha. Growing yourcareer as a Full Time Technician.Pharmacy.Dr.Moopens Aster Hospitalis an incredible opportunity to develop useful skills. If you arestrong in decision-making, presentation and have the rightinitiative for the...
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AssociateCustomer CareDrMoopens Aster Hospital
4 weeks ago
al-Ghuwayriyah, Qatar aster DM Healthcare Full timeAppointment Handling and Scheduling • Book appointments over phone as well as through walk ins • Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.) • Schedule appointment requested through websites and SMS • Schedule patient's hospital admissions, file and complete Insurance...
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AssociateCustomer CareDrMoopens Aster Hospital
4 weeks ago
al-Ghuwayriyah, Qatar aster DM Healthcare Full timeAppointment Handling and Scheduling • Book appointments over phone as well as through walk ins • Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.) • Schedule appointment requested through websites and SMS • Schedule patient's hospital admissions, file and complete Insurance...
-
al-Wakrah, Qatar aster DM Healthcare Full timeAster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in the world with a strong presence across primary, secondary, tertiary and quaternary healthcare through our...
-
AssociateCustomer CareDrMoopens Aster Hospital
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar aster DM Healthcare Full timeAppointment Handling and Scheduling Book appointments over phone as well as through walk ins Schedule /Reschedule / cancel and confirms appointments (Clinicians consultation, Radiology appointments etc.) Schedule appointment requested through websites and SMS Schedule patient's hospital admissions, file and complete Insurance check list, disclaimers,...
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AssociateCustomer CareDrMoopens Aster Hospital
4 weeks ago
al-Wakrah, Qatar Malabar Group Full timeCustomer Service • Help in Registration form and Insurance form completion process • Assist patients to complete all necessary forms and documentation including medical insurance • Ask about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required) • Send patient to concerned counter....
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AssociateCustomer CareDrMoopens Aster Hospital
4 weeks ago
al-Wakrah, Qatar Malabar Group Full timeCustomer Service • Help in Registration form and Insurance form completion process • Assist patients to complete all necessary forms and documentation including medical insurance • Ask about problem of the patient and refer to the concerned Clinician (in consultation with the Nurses if required) • Send patient to concerned counter....
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al-Jumayliyah, Qatar Jobsearchgulf Full timeABOUT THE TEAMAster Hospitals, one of thelargest private healthcare service providers in GCC, aim to make adifference with our patient-centric approach to medical care and aninherent emphasis on clinical excellence. Currently, AsterHospitals are located in 4 countries in the GCC specializing inprimary, secondary and tertiary healthcare. These include...
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al-Jumayliyah, Qatar Jobsearchgulf Full timeABOUT THE TEAMAster Hospitals, one of thelargest private healthcare service providers in GCC, aim to make adifference with our patient-centric approach to medical care and aninherent emphasis on clinical excellence. Currently, AsterHospitals are located in 4 countries in the GCC specializing inprimary, secondary and tertiary healthcare.These include...
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Contact Center Officer Arabic Speaker
2 months ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.…About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable…Responsibilities: Make calls...
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Contact Center Officer Arabic Speaker
4 weeks ago
al-Ghuwayriyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction.…About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable…Responsibilities: Make calls...
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Contact Center Officer Arabic Speaker
2 weeks ago
Baladīyat al Ghuwayrīyah, Qatar QATAR Airways Full timeanswers incoming calls from patients ...Responsible for overseeing the operations of the customer service department and call centre to ensure high levels of customer satisfaction....About the job Customer Service Agent (12 Months Contract) Identify and assess customers needs to achieve satisfaction Build sustainable...Responsibilities: Make calls to...
