Cash App Sr Analyst

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Ecolab Full time
  • Achieves individual objectivesrelated to dispute resolution, DSO, account management andSLA's by utilizing good time managementskills.
  • Responds to incoming communicationsincluding e-mails, inbound calls from internal customers, anddirect mail
  • May be required to assist DisputeResolution Supervisor on team management, training and specialprojects
  • Handles escalated issues frominternal/external customers
  • Uses criticaldecision making skills to ensure disputes areresolved
  • Researches disputes and invoiceissues. Support dispute identification and resolutionprocess.

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