eCommerce amp Digital Marketing Manager
2 weeks ago
eCommerce & Digital Marketing Manager Waldorf Astoria Lusail Doha
The eCommerce & Digital Marketing Manager will be responsible in assisting the Director of Marketing with all marketing planning & execution strategies through owners and third party electronic channels & social media (including but not limited to: multilingual global sites OTAs meta search sites search engines and other vehicles). This role will work to increase revenue grow market share and create a compelling experience that steers customers towards booking on our direct online property channels.
What will I be doing
Oversees all eCommerce & Digital Marketing marketing planning & execution strategies for the hotel. Responsible for the development management and execution of all aspects of the eCommerce & Digital strategies (including Marketing Budgets Social Media Websites Digital Advertising etc. ) that engages current and wouldbe customers with targeted messaging thats relevant onbrand and genuinely engaging; in order to achieve budget increase revenues and market share targets.
Specifically you will be responsible for performing the following tasks to the highest standards:
- Develops strategic digital marketing & ecommerce plans and establishes annual budgets along with DOM & CD. Marketing plans will be annual monthly and by segment of deployment inclusive of cost deployment strategies through the review of competitive data demand analysis and market mix management.
- Creates manages and implements digital plans and programs both short and long term to increase revenues awareness and expansion of property services. Works with onproperty and regional teams to build awareness and execute campaigns throughout media & digital platforms.
- Leads external suppliers on the execution of digital SEO & eCommerce plans to drive commercial performance alignment with objectives of the business accross all departments
- Manages strategic direction on digital & ecommerce related areas.
- Monitors SEO identifies opportunities and is responsible for development of strategy
- Manages Social Media platforms reputation & campaigns
- Interacts with guests to obtain feedback; effectively responds to and handles guest communication accross platforms.
- Participates in the development of content strategy websites visual assets and arranges photo & video shoots as needed/appropriate.
What are we looking for
Innovative action oriented individual able to identify and implement results oriented ecommerce & digital strategies for the hotel.
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
- Knowledge of the local market
- Experience in preopening of a luxury brand within the hospitality industry
- Arabic language
What will it be like to work for Hilton
The future of hospitality is bright at Hilton: a leading global hospitality company with a diverse portfolio of worldclass brands. Dedicated to filling the earth with the light and warmth of hospitality we have welcomed more than 3 billion guests in our more than 100year history. Hilton is proud to have an awardwinning workplace culture and we are consistently named among one of the Worlds Best Workplaces.
We support the mental and physical wellbeing of all Team Members so they can Thrive thanks to innovative programs and benefits such as workplace flexibility career growth and development and our
Go Hilton Team Member Travel
discount program. Hilton prioritizes understanding and integrating our Team Members unique perspectives and voicesalong with those of our Guests Owners Suppliers and Partnersto cultivate a diverse and inclusive environment for all. Check out the Hilton Careers blog and Instagram to learn more about what its like to be on Team Hilton
We are an equal opportunity employer and value diversity at our company. We will ensure that qualified individuals with protected disabilities are provided reasonable accommodation to participate in the job application or interview process to perform essential job functions of his or her role and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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