Business Analyst

1 week ago

Doha, Baladīyat ad Dawḩah, Qatar Metromet Contracting WLL (IT Business Division) Full time

Business Analyst -Card (banking)
KEY ACCOUNTABILITIES/RESPONSIBILITES

IT and Business Relationship Management

  • Partnering with Retail and Wholesale business users to gather all requirements to formulate business specifications and translating those into business functionality.
  • Documenting workflows and results of business analysis and obtaining signoff from users on specifications.
  • Evaluate implication of change and develop recover strategies.
  • Communicating the business directives, goals, and needs to the technical.
  • Work closely with stakeholders to determine acceptable solutions.
  • Designing and executing test plans to ensure that business requirements and functional specifications are implemented properly.
  • Work with IT on system capacity to determine feasibility of projects.
  • Performs analysis of department production and redesigns workflow if appropriate

KEY COMPETENCIES

  • Functional / technical skills must have functional and technical knowledge plus detailed understanding of retail banking operations and technology.
  • Functional / technical skills functional and technical knowledge plus detailed understanding of wholesale banking operations and technology is desirable.


 Dealing with ambiguity
  • Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn't upset when things are up in the air


 Integrity and Trust
  • Direct, truthful individual; can present the unvarnished truth in an appropriate and helpful manner; keeps confidences; admits mistakes; doesn't misrepresent him/herself for personal gain.


 Perseverance
  • Pursues everything with energy, drive, and a need to finish; doesn't give up before finishing, especially in the face of resistance or setbacks.


 Stakeholder management
  • Can negotiate skilfully in tough situations with both internal and external stakeholders at all levels; can settle differences with minimum noise; can win concessions without damaging relationships; can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing.
  • Written communications writes clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.


 Problem solving
  • Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers
QUALIFICATIONS, EXPERIENCE

Minimum Qualifications:

  • Bachelor's degree.

Minimum Experience:

  • Minimum 5 years' relevant experience in Retail banking with exposure to systems and procedures analysis

Knowledge, & Other skills:

  • Good working knowledge of IT services and system development.
  • Prior experience in cards domain projects.
  • Prior experience in projects from Issuing (Cards and Cards product) and Acquiring side (Merchant Acquiring & POS).
  • Prior experience in projects which includes Banking system like (PRIME
  • TSYS, IST FIS or any other Card Management Systems.)
  • Good understanding of the mandatory Scheme compliances (Visa / MasterCard/NAPS)
  • Good knowledge of Scheme certifications for issuing and acquiring. (Visa / MasterCard)
  • Should have sound knowledge of POS, POS certifications.
  • Should have sound knowledge of ATM, (NCR
  • Diebold)
  • Retail internet and Mobile Banking knowledge
  • Ability to collaborate and communicate effectively.
  • Good computer and MS office skills.
  • English speaking
  • Arabic speaking (desirable)

Job Types:
Full-time, Permanent, Contract

Contract length: 12 months

Application Question(s):

Education:

  • Bachelor's (preferred)

Experience:

  • Scheme compliances (Visa / MasterCard/NAPS): 5 years (required)
  • Retail banking: 5 years (required)


 PRIME
  • TSYS, IST FIS or: 5 years (required)
  • POS, POS certifications: 5 years (required)


 ATM, (NCR
  • Diebold)
: 5 years (required)

Language:

  • Arabic (preferred)
  • English (required)
Application Deadline: 14/02/2024

Expected Start Date: 15/04/2024

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