Senior Digital Business Analyst

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Brunel GmbH Full time
  • Work within the Agile team, delivering Digital Products, both in terms of new Digital Use Cases and enhancements / changes to existing live Use Cases.
  • Anticipate customer needs and expectations and make recommendations about products or features that the company should consider developing to enhance the positive customer experience.
  • Works creatively to drive the business and IS teams towards innovative solutions to the business requirements.
  • Gathers and formulates both non-IS and IS high level Digital business requirements and process improvement opportunities.
  • Designs or documents processes, analyses business requirements and defines functional specifications.
  • Digital BA works together with product owners to develop Agile stories that are used to develop complete software or software features that fit the end-user requirements.
  • Assist the product owner with creating and maintaining a healthy and ordered product backlog.
  • Collaborate with designers and software developers to create the optimal User Experience, not only in terms of end user usability and comfort, but also bearing in mind application performance and network loading time limitations (depending on whether the application users are situated onshore or offshore).
  • Assist the Product Owner develop and document communication plan and activities. Assists the Product Owner with the execution of Stakeholder communication and management.
  • Actively participates in ideation sessions for new Products or Functionalities and is responsible for documenting the identified information (data requirements vs. availability, data sources discovery, functional and non-functional requirements etc) throughout the agile development.
  • Communicate with other teams and stakeholders to identify, document, monitor and resolve dependencies.
  • Create and document testing scenarios, use cases and support manuals.
  • Run user and regression tests to ensure high product quality.
  • Coordinates User Acceptance Testing (UAT)
  • Manages hand-over to IS delivery.
  • Together with the Product Owner and Business SMEs, responsible for creating, documenting and updating training material ahead of go live and in conjunction with any enhancement/change carried out during the lifecycle of the Digital Products.
  • Manages maintenance of process performance and developed solutions:
  • Incidents and small changes raised by users.
  • Small process improvements such as reference data or authorization levels
  • Works closely with the IT Support team to identify root causes of repeated incidents and suggests enhancements and improvements to the live solution to resolve said root causes within a management of change process.
  • Guides the Product Owners, Business SMEs and IS SMEs in performing Management of Change activities (impact assessment, risk assessment, etc) on any enhancement, change request or new feature requirements so that risks and issues are not increased nor introduced by the change being evaluated.

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