Female Chocolate
2 weeks ago
Job Duties and Responsibilities:
- Greet and direct customers
- Provide accurate information (e.g. product features, pricing and aftersales services)
- Answer customers' questions about specific products/services
- Serve customers with food & drinks
- Crosssell products
- Ensure racks/shelves are fully stocked
- Manage returns of merchandise
- Coordinate with the kitchen team to provide excellent customer service (especially during peak times)
- Inform customers about discounts and special offers
- Provide customer feedback to the Store Manager
- Handle the cashiering functions
- Serve the customers with drinks, food, or products
- Stay uptodate with new products/services
- Assist in doing the inventory of products
- Receive products and supplies and ensure that quantities and orders match in the Purchase Order
- Assist in the dispatching delivery of products to customers
- Ensure that the store are clean and sanitized at all times
- Decorate chocolate trays, help pack chocolates
- Other tasks as may be assigned from time to time
Requirements:
- Proven work experience as a store personnel / sales staff or similar role (with background in selling pastries, chocolates, and coffees is an advantage)
- Understanding of the store sales process
- Bilingual preferred
- Can communicate effectively in English language
- Familiarity with consumer behavior principles
- Knowledge of inventory stocking procedures
- Basic math skills / account
- Track record of achieving sales quotas
- Excellent communication skills, capable of building trusting relationships
- Ability to perform in fastpaced environments
- Flexibility to work various roles and work shifts
- With valid QID / visa
- Available to join immediately
Application Question(s):
- How much is your expected salary? How much is your current salary?
- Are you available to join immediately?
- Do you have a valid QID / transferable work visa?
Experience:
- chocolate tray design / arranging: 2 years (required)
- chocolate & coffee shop: 3 years (required)
- barista / waiter: 2 years (required)
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