General Manager- The Ritz Carlton Sharq Village Doha

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Marriott International, Inc Full time

Job Number

Job Category Property Leadership

Location The Ritz-Carlton Sharq Village Doha, Ras Abu Abboud Street, Doha, Qatar, Qatar VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Management

About the Brand


At more than 90 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them.

We set the standard for rare and special luxury service the world over and aim to inspire life's most meaningful journeys.

We invite you to explore The Ritz-Carlton.

Recognized as "the gold standard" of hospitality, The Ritz-Carlton selects only the most passionate and skilled hospitality leaders.

And as one of our Ladies and Gentlemen, you will reflect and champion the values that make us the world's finest luxury hospitality brand.

Here, in a diverse environment where individual aspirations are fulfilled and quality of life is enhanced, you will be inspired to work alongside your fellow Ladies and Gentlemen to bring special moments to life for our guests and each other.

Join The Ritz-Carlton Ladies and Gentlemen. The Art and Soul of Hospitality.

About the property
Traditional, romantic, and secluded.

Feel like royalty at The Ritz-Carlton Sharq Village, Doha - a beach resort carefully designed to emulate an elegantly marbled Sheikh's palace.

Admire Doha's natural beauty from the balcony of a luxury room or suite and unwind at the infinity pool and private beach before letting go at the exceptional spa.

Located a few steps away from the National Museum of Qatar and Souq Waqif.

About the position


The Ritz-Carlton General Manager represents the brand's service and core values - legendary, gracious, inspiring - in all leadership actions, is the core of hotel operations and leads the delivery of exceptional, authentic and memorable experiences for our guests.

The General Manager embodies The Ritz-Carlton culture and Gold Standards, and is responsible for building strong relationships with both employees and guests.

You will work with your guidance team to create a work environment where empowerment and innovation are valued and enlivened on a daily basis.

The General Manager sets the standard for excellence and infuses a warm and refined leadership style throughout the property.

JOB SPECIFIC TASKS

Business Strategy Development


Stays current with industry trends and monitors strengths and weakness of competition; explores new business opportunities; develops business plans designed to maximize property customer satisfaction, profitability, and market share; ensures property business plans are aligned with the hotel's business strategies; translates Marriott global strategic plan into one that can be executed on property.


Business Strategy Execution


Executes business plans designed to maximize property customer satisfaction, profitability, and market share; ensures that property business plans and employees are aligned with business strategies; holds property leadership team accountable for successful delivery of business plans; experiments with new ideas and takes calculated risks to improve guest satisfaction and profitability; evaluates the success of property business strategies to inform future business plan enhancements; continually ensures business plans and actions have a positive impact on property performance.


Sales and Marketing


Works closely with Sales and Marketing team to develop revenue generating strategies for property; identifies new business leads, develops tailored sales approach, and actively pursues leads with Sales and Marketing team; validates that sales and marketing strategy is aligned with brand strategy and is effectively executed against established goals; verifies that property leaders understand and leverage Marriott demand engines to full potential; augments guest preference for property through booking ease and quality interactions with sales force.


Talent Management and Organizational Capability


Creates a cohesive and high-performance Executive Committee that continuously strives for positive results and improvement; coaches Executive Committee by providing specific feedback and holds them accountable for performance; creates learning and development opportunities for employees; creates and effectively executes development plans for both direct reports based on their individual strengths, development needs, and career aspirations; ensures all managers are doing the same for their direct reports; identifies resource needs to strengthen property team; creates succession plans for future job openings; actively supports the staffing process; ensures effective work processes, systems and teamwork are in place to maximize individual and overall property performance.


Business Information Analysis
Reviews business related data such as market share, fi

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