Sales Engineer

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Trend Micro Full time

When you join Trend, you become part of a unique and diverse global family and you get to work towards a world safe for exchanging digital information.

For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows.

This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats.

We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide.

Employee at Trend Micro

When you join Trend, you become part of a unique global and diverse family.

Here thousands of "Trenders" spread across 65 countries are passionate about doing the right thing to make the world a safer and better place.

Ours is a culture of compassion, inclusiveness, collaboration and open-mindedness. We encourage our employees to be their true selves.

Your Career as a Sales Engineer


As a Trend Micro product expert, you shall guide customers and prospects in the selection and deployment of Trend Micro Next-Gen security solutions.

You shall take joint ownership with Sales team in developing customer relationships, providing leadership in security architecture and help influence customer's technical strategy with strong problem solving skills.

You will be the trusted advisor to customers by developing an understanding of customer needs, risks, tolerance and technology gaps and implementation.

If you're interested in a career in "Next Gen" sales engineering, then we have an amazing opportunity for you.

How You Will Make a Difference

  • Apart from being a technologist, you are expected to understand customer journey with product and it's experience and help customer to navigate through it smoothly
  • Obsessed with Customer Success during entire part of his engagement, onboarding and product experience journey
  • A strong pillar to build and train sales organization. You shall be an extremely good story teller and help sales team to sell better and effectively
  • Understand emerging ecosystem of cyber security partners like SOC services partner, CSP (cloud service partners), MSSP etc.
  • Leveraging channel partners by upscaling and training for customer engagement is integral part of the role
  • Conduct routine update on the new product/ technology to the internal sales staff
  • Work closely with Regional / Global Product Manager and Product Marketing Manager to obtain the latest Product/ Technology know how
  • Confidently deliver engaging technical demonstrations highlighting Trend Micro products advantages and benefits via solid messaging, presentation skills and public speaking
  • Encourage and empower the partners and channel to propose, position and convince the customers with our products and solution
  • Present to all levels of an organization complex technical issues and solutions in a meaningful, engaging, and digestible manner
  • Developing close relationships to help influence the technical strategy of the customer
  • Deliver training to customer and prospects about Trend Micro solutions
  • Working with company technical support personnel to ensure ongoing quality of support and customer health
  • Contribute to departmental best practices, strategies, methodologies and documentation for increased efficiencies
  • Continuous selfimprovement and learning to maintain current technical knowledge, participate in technical communities of interest
  • Most of the sales engineers actively participate in webinar, workshop and other industry event as a speaker or panelist. Very good public speaking skill will be added advantage to the role
  • Rich experience in delivering highest quality presales Support and Solution by bringing unique value on to the table for customers
  • Knowledge and understating on Microsoft O365, Azure, google, AWS services will be added advantage.
  • Exposure to security software solutions like Firewall, Content Security, Intrusion prevention, encryption, data leakage, data protection and monitoring security will be added advantage
  • Good written and spoken communication skills in English
  • A strong interest in all aspects of cybersecurity and a passion for customer security
  • Excellent of understanding of public cloud technologies such as AWS and Azure
Why Joining Trend Micro

Do you believe in a workplace where you can be your unique self by celebrating your perspectives and ideas? Do you value a culture of values, empathy and where people are encouraged to challenge status quo? Do you believe that environment of cooperation and collaboration drive performance and innovation?

If yes, be part of Trend Micro, an inclu

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