Marine Boat Services Captain

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Thabt Gulf Digital Solution Full time

Responsibilities:

-
Boat Operations Management:

  • Oversee all aspects of boat services operations including scheduling, maintenance, and repairs.
  • Ensure compliance with all safety regulations and protocols.
  • Coordinate with other departments to ensure seamless operations.
-
Team Leadership:

  • Lead and supervise boat crews, technicians, and service staff.
  • Provide training and guidance to team members to ensure highquality service delivery.
  • Foster a positive and collaborative work environment.
-
Customer Service:

  • Interact with clients to understand their needs and ensure exceptional service delivery.
  • Address any customer concerns or complaints promptly and effectively.
  • Work to enhance customer satisfaction and loyalty.
-
Maintenance and Repairs:

  • Oversee routine maintenance and repairs of boats to ensure they are in optimal condition.
  • Coordinate with maintenance staff and external vendors as needed.
  • Implement preventive maintenance programs to minimize downtime.
-
Budget Management:

  • Assist in the development of budgets for boat services operations.
  • Monitor expenses and ensure adherence to budgetary constraints.
  • Identify costsaving opportunities without compromising safety or service quality.
-
Regulatory Compliance:

  • Stay updated on relevant laws, regulations, and industry standards pertaining to marine operations.
  • Ensure compliance with all regulatory requirements and maintain necessary certifications.

Requirements:

  • Proven experience as a Captain or in a similar leadership role in the marine industry.
  • Valid Captain's license and relevant certifications (e.g., STCW, TWIC).
  • Strong knowledge of marine operations, safety protocols, and navigation techniques.
  • Excellent leadership and communication skills.
  • Ability to effectively manage teams and prioritize tasks in a fastpaced environment.
  • Customeroriented mindset with a focus on delivering exceptional service.
  • Strong problemsolving abilities and attention to detail.
  • Flexibility to work irregular hours and weekends as needed.

Preferred Qualifications:

  • Bachelor's degree in Marine Studies, Maritime Operations, or a related field.
  • Previous experience in boat services management or marine tourism.
  • Familiarity with boat maintenance and repair processes.
  • Multilingual skills (especially beneficial for interacting with diverse clientele).

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