Receptionist - Doha Education City

2 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Premier Inn Hotels LLC Full time

In this role yourenthusiasm and energy will shine as you warmly welcome our guestsand assist them throughout the checkin and checkout process. Yourdowntoearth nature will prove invaluable in managing guestexpectations within a fastpaced environment. Your sharp attentionto detail ensures that no procedural steps are overlooked. Handlingpayments will become second nature and your exceptional data entryskills will support the creation of accuratereports.

MainResponsibilities:

  • Greetand extend a warm welcome to guests visitors and suppliers whilepromptly answering telephone calls in line with our brandstandards.
  • Addressguest queries and provide information on promotions room prices andlocal activities ensuring guests receive accurateinformation.
  • Executepayment transactions in accordance with established cash handlingprocedures and process reservations and cancellations efficientlyandaccurately.
  • Identifypotential corporate leads and cultivate longtermrelationships.
  • Encourageonline mentions and solicit customerfeedback.
  • Analyzeand comprehend online guest feedback exploring opportunities forimprovement.
  • Undertakegeneral office tasks including correspondence email management andfiling to ensure the reception area operatessmoothly.
  • Maintainan appropriate inventory of supplies and receptionstationery.
  • Effectivelyliaise with all departments to handle guest requests and addresscomplaints for seamless servicedelivery.
  • Ensurethe safety of all guests in adherence to safety procedures andguidelines.



Requirements
  • Customerorientedapproach.
  • Excellentcommunicationskills.
  • Strongattention todetail.
  • Flexibilityand adaptability to work underpressure.
  • Abilityto work both independently and as part of ateam.
  • Proactivewith exceptional organizationalskills.
  • Dedicationto providing exceptional customer service to ourguests.

Youmusthave/be:

  • Minimum of oneyear of experience as a Hotel Receptionist in the Front Officedepartment of ahotel.
  • Familiaritywith Opera(PMS).
  • HighSchool Diplomapreferred.
  • Proficiency inArabic language isadvantageous.

Ifyou are passionate about hospitality possess these qualities andmeet the criteria we encourage you to apply and be part of our teamat Premier Inn Hotels Middle East. Your journey with us promises tobe rewarding andfulfilling.



Benefits

Weprovide an attractive compensation package including a competitivesalary accommodation transportation comprehensive medical insurance(including dental coverage) air tickets and flexible working hoursthat enable a balanced worklifelifestyle.

Moreoverat Premier Inn we take pride in nurturing talent and fosteringcareer growth within our organization. We have numerous successstories of individuals who have evolved and advanced their careerswhile working with us. If you are dedicated and driven withaspirations to explore different avenues we are committed tosupporting your professionaldevelopment.

Ourcompany places a strong emphasis on cultivating a vibrant culturethat enhances the experience for both our customers and our teammembers. This culture is underpinned by our steadfast companyvalues. We seek individuals who not only embrace these values butalso possess the passion to embody them in their daily work alwaysplacing the customer at the core of ourendeavors.

Weaspire for Premier Inn to be a place where talents are honed andcareers are propelled as rapidly as our company grows. Our"promote from within" ethos underscores ourcommitment to creating a nurturing and engaging environment whereour team can excel and deliver outstandingresults.

Ifthis resonates with you and you are ready to be part of anenvironment that values your contributions and compensates youfairly we invite you to apply now and join our exceptionalteam



Customer-oriented approach. Excellent communication skills. Strongattention to detail. Flexibility and adaptability to work underpressure. Ability to work both independently and as part of a team.Proactive with exceptional organizational skills. Dedication toproviding exceptional customer service to our guests. You musthave/be: Minimum of one year of experience as a Hotel Receptionistin the Front Office department of a hotel. Familiarity with Opera(PMS). High School Diploma preferred. Proficiency in Arabiclanguage is advantageous. If you are passionate about hospitality,possess these qualities, and meet the criteria, we encourage you toapply and be part of our team at Premier Inn Hotels Middle East.Your journey with us promises to be rewarding andfulfilling.

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