E-commerce Specialist

1 week ago


Doha, Baladīyat ad Dawḩah, Qatar In Q Enterprises Full time
Oversee and manage all e-commerce business functions

  • Lead and execute business plans with cross functional team to realize the ecommerce strategy and grow the business
  • Drive sales performance through ecommerce platforms, ensuring that KPIs and sales targets are achieved
  • Build good working relationships with relevant internal stakeholders and teams to ensure successful and effective ecommerce business performance
  • Identify new areas of ecommerce opportunity beyond current organisational thinking, encourage and assist strategic partners to embrace digitization
  • Work closely with the Retail and Merchandising department to align on continuously improving and delivering a seamless customer experience from purchase to delivery
  • Work closely with the Retail and Merchandising department colleagues to best exploit upcoming exhibitions/merchandise programs/new product launches by featuring appropriate products on ecommerce platforms
  • Regularly update and review ecommerce website terms and conditions, policies, etc
  • Utilize customized reporting for ongoing monitoring of high spenders, product sales patterns, dropoff rates etc., taking necessary followup action to mitigate issues and seize opportunities
  • Ensure that the user experience exceeds expectations through the maintenance of ecommerce website functionality and proactive interaction with IT team as required
  • Optimize user shopping experience via full exploitation of Magento platform features
  • Create/modify product categories, subcategories on Magento platform backend to optimize products offering
  • Upload and enable product information (description texts, images etc.) on Magento platform backend (both English and Arabic content), ensuring that products are enabled/disabled/shuffled based on sales trends
  • Use Magento content management system to deploy and manage content and analyse website traffic
  • Provide support to all online marketing strategies, prioritizing projects and recommending tactics and actions to maximize online sales, varying target audiences
  • Align with Marketing department on promotional activities, updating ecommerce site content accordingly
  • Work closely with the Marketing department to align market information data to drive insights and improvement in all aspects of the online/app/web experience
  • Optimize content on the websites according through SEO onsite best practices and Google's accessibility guidelines
  • Fully proficient in Magento Enterprise or Magento Community is essential
  • Technical skills including proficiency in Microsoft Office Suite, with an emphasis on Excel HTML/CSS and ability to edit HTML/CSS code
  • High degree of market awareness and understanding of ecommerce trends in local and international markets
  • At least 5 years of relevant experience in ecommerce
  • Experience with analytics software including Google Analytics, Hotjar, etc.
  • Excellent knowledge of SEO best practices

Job Types:
Full-time, Permanent

Pay:
QAR11, QAR13,000.00 per month

Experience:

  • E-Commerce: 4 years (preferred)


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