Security Operations Manager

4 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar Qatar Airways Full time

In this interesting role, you will provide security support across Qatar Airways Network and act as the first point of contact for all security related incidents. You will manage delivery of all day-to-day security operational aspects in relation to scheduled/ad-hoc operations at QR network on shift basis, in coordination with QR network station representatives to protect QR's interests as well as of its employees, passengers, equipment and assets. You will provide subject matter expertise in operational aviation security issues to relevant QR stakeholders at the Integrated Operations Centre (IOC) and across the network for safe and secure operations in accordance with Airline Operator Security Program's local/international regulations and security directives instructions, and procedures by VP Security.

Accountabilities:

  • Assist line manager in implementing Group Security strategic plans and driving high levels of performance within the security operations team to ensure effective security operations across QR Network.
  • Contribute to the development of IOC security team objectives and priorities to align with the department and business goals to ensure integrated security checks are in place to maintain operational security.
  • Regularly review the security operations departmental objectives, plans, procedures and practices to recommend appropriate changes as needed to ensure efficient and cost effective operations.
  • Provide SME guidance to the department to enable QR operations without jeopardizing the safety and security of employees, customers and assets.
  • Provide a 24/7 link for operational support, advice and guidance to QR network on airline security matters and when required at Hub.
  • Representative of Group Security at the IOC in all security related issues, offer advice on security guidance, and support to improve and maintain security.
  • Monitor security intelligence advisories and escalate as and when needed to the security management team.
  • Provide security guidance to network stations for the implementation of Enhanced Security Measures (ESM).
  • Disseminate security advisories received from the threat and risk team to relevant stakeholders in a timely manner to ensure appropriate actions are taken to avoid any breach in security operations.
  • Supervise and monitor Breathalyzer Test and Right of Search conducted on crew at QR IOC.
  • Handle on a daily basis the security related occurances and reports by liaising with the concerned stations/departments in order to gather necessary information to prepare the "Security Response" to security operational incidents at network stations.
Qualifications

Bachelor's Degree or Equivalent

Minimum 6 years of relevant experience

Essential:

  • Sound working knowledge of MS Office applications
  • Good working knowledge of general security operations
  • Understanding of airport and airline operations and their security requirements

Preferred:

  • Aviation regulatory or compliance background

Job Specific Skills:

  • Ability to manage critical relationships
  • Integrity and confidentiality
  • Ability to support management of an aviation security regulations team
  • Maintains productive partnerships with internal and external stakeholders by gaining their trust and respect, in particular with appropriate authorities, airports and other QR stakeholders
  • Correctly interprets messages from others and respond appropriately
  • Identifies priority activities and assignments
  • Shows persistence when faced with difficult problems
  • Excellent report writing & presentation skills
  • Excellent working knowledge of MS Office applications

Internal Application Guidelines

Employees must submit applications through internal vacancies portal (via GEMS) only.

Please see below for all eligibility and requirements for internal applications and please note that any applications not meeting the criteria will not be processed.

  • All internal candidates can only have three active applications at any point in time
  • All internal candidates must have completed a minimum 10 months in their current role in order to apply for a new role
  • All internal candidates with an active final warning letter will be automatically disqualified from the recruitment process
  • If you are Cabin Crew or Deck Crew (Qatar Airways & Qatar Executive) candidate, you would require NOC to apply for this role

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