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4 weeks ago
Job Requisition ID: 167431
Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group's entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.
By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.
Overview of the role
Join Al-Futtaim as a Used Cars Buyer and be part of a dynamic team that strives to make a meaningful impact every day. Our engaging and supportive work environment, coupled with a culture that recognizes and rewards quality performance, offers you the chance to push the limits and grow with us.
What you will do
- Buy pre-owned vehicles as required by the stock target report and the daily stock availability report.
- Ensure that the KPIs (Key Performance Indicators) of purchase, stock age, trade sales, and gross margin are met or excelled.
- Appraise vehicles technically and accurately estimate preparation expenses and value them as per the latest valuation guide and stock target/availability reports.
- Provide trade-in services to new car executives by appraising and valuating part exchange vehicles.
- Capture the details of all appraised vehicles in IS Auto through Zest and maintain the Zest appraisal file for regular follow-ups and purchases.
- Complete the negotiation, purchasing, and transfer of legal ownership of the purchased vehicle and provide the required documents to the administration department to process the purchase.
- Ensure that the vehicles are purchased with all required accessories.
Required skills to be successful
- Bachelor Degree level or equivalent in any discipline.
- Technical ability to appraise vehicles and estimate their repair cost.
- Excellent communication, selling, and negotiation skills.
- Qatar driving license is a must.
About the team
Our team is proudly multicultural and multinational, giving us the global mindset to grow and impact the people, markets, and trends around us. This role reports to the Head of Automall Operations.
What equips you for the role
- Ability to speak, write, and read English to deal with supervisors and customers.
- Relationship builder; ability to build and maintain friendly, warm relationships with customers.
- Good listener.
- Ability to tactfully handle customer grievances and resolve customer complaints confidently.
- Strong relationship-building skills with the ability to deal with people of diverse nationalities at various levels.
- Competent in using MS Office.
About Al-Futtaim Automotive
A major division of the UAE-based Al-Futtaim Group of companies, Al-Futtaim Automotive is an industry leader with presence in 10 countries across the Middle East, Asia and Africa. Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world's most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM. We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences. What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. This is Al-Futtaim Automotive and we empower talent to move forward.
