Gym Receptionist
4 days ago
Job Description
We're looking for a detail-oriented team player who will be the first point of contact for our members, greeting them upon entry to the gym. A bubbly and bright personality is a must
Responsibilities- Scheduling appointments with clients to start new memberships or follow up on past memberships.
- Monitoring the front desk and answering incoming calls, greeting customers as they enter the gym, and answering questions about the facility's services and pricing.
- Processing membership applications and fees, collecting personal information, and issuing memberships.
- Taking care of basic customer service tasks such as answering phones, greeting clients by name, and checking in members.
- Updating member records with new contact information and payment details.
- Maintaining membership records and processing fees as directed by management.
- Collecting payment from members for gym services rendered.
- Explaining facility policies and procedures to new members and helping them get acquainted with the facility.
- Making the necessary arrangements for any events, celebrations, etc. as directed by management.
- Giving regular tours to new prospective leads/members.
- Making regular sales calls, communicating promotions, schedule changes, and other important operational matters.
- Assisting members with regular in-body analysis booking when required.
- Communicating with outside freelance staff & partner companies to maintain clear operations.
- High school diploma or relevant work experience.
- Ability to maintain a positive attitude.
- Excellent communication skills.
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