Captain

3 weeks ago

Doha, Baladīyat ad Dawḩah, Qatar 1st-jobs Full time

As part of our commitment to excellence, we are seeking a dedicated and customer-focused Captain to to be a part of our client's 5* hotel in Doha, Qatar.

As Captain, you will play a crucial role in ensuring our guests have an unforgettable dining experience.

Key Responsibilities:

  • Guest Service: Provide exemplary service to guests, anticipate their needs, and ensure their satisfaction throughout their dining experience.
  • Team Leadership: Supervise and coordinate the activities of the F&B service team, including waitstaff and servers, to ensure smooth and efficient service.
  • Menu Knowledge: Possess in-depth knowledge of the menu, including ingredients, preparation methods, and special dietary requirements, to assist guests with their selections and make recommendations.
  • Order Management: Take and process guest orders accurately, ensuring timely delivery of food and beverages.
  • Table Set-up: Oversee the proper setup of tables, including arranging tableware, linens, and decorations, to create an inviting atmosphere.
  • Quality Control: Monitor food and beverage quality, presentation, and temperature to maintain high standards.
  • Billing: Handle guest billing, process payments, and resolve any billing discrepancies professionally.
  • Training: Train and mentor new staff members, ensuring they understand our service standards and expectations.

Qualifications:

  • Previous experience as an F&B Captain or in a similar supervisory role within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Strong knowledge of food and beverage service techniques.
  • Ability to work in a fast-paced environment and remain calm under pressure.
  • A pleasing personality and a passion for providing exceptional guest service.
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