Management
6 days ago
Tenpercent speciality coffee shop Doha, Qatar
Responsibilities- Staff Management: Hire, train, and supervise cafe staff, including baristas, servers, and kitchen staff.
- Customer Service: Ensure that customers receive excellent service, handle customer complaints, and resolve issues promptly.
- Inventory Management: Order supplies, manage inventory, and control waste to minimize costs.
- Financial Management: Manage the cafe's finances, including budgeting, forecasting, and controlling expenses.
- Marketing and Promotion: Develop and implement marketing strategies to attract new customers and increase sales.
- Menu Planning: Plan and implement menu changes, specials, and promotions.
- Health and Safety: Ensure that the cafe meets health and safety standards, and that staff are trained in proper food handling and safety procedures.
- Maintenance and Repairs: Ensure that the cafe is well-maintained, and arrange for repairs and maintenance as needed.
- Hospitality experience: Previous experience in a cafe or restaurant management role.
- Leadership skills: Strong leadership and management skills, with the ability to motivate and train staff.
- Communication skills: Excellent communication and interpersonal skills.
- Business skills: Basic business skills, including budgeting, forecasting, and financial management.
- Time management: Ability to multitask and manage time effectively.
- Problem-solving: Ability to resolve problems and conflicts promptly and professionally.
- Fast-paced environment: Cafe managers work in a fast-paced environment, with multiple tasks and responsibilities.
- Physical demands: May be required to stand for long periods, lift heavy objects, and work in a hot and noisy environment.
- Variable schedule: May be required to work variable shifts, including evenings, weekends, and holidays.
Mid-Senior level
Employment typeFull-time
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