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Assessment Manager
4 weeks ago
One of the leading groups in Qatar is looking for Female Assistant Manager for their Luxury Spa Division.
Attractive Package.
Responsibilities:
- Ensures all employees have the proper supplies, equipment, and uniforms.
- Comprehends operating statements and payroll progress reports as needed to assist in the financial management of the department.
- Manages supplies and equipment inventories within budget.
- Maintains cleanliness of spa and related areas and equipment.
- Understands the impact of department's operations on the overall property financial goals and objectives and manages to achieve or exceed budgeted goals.
- Ensures employees understand expectations and parameters.
- Ensures and delivers exceptional customer service.
- Sets a positive example for guest relations.
- Interacts with guests to obtain feedback on product quality and service levels.
- Handles guest problems and complaints.
- Empowers employees to provide excellent customer service.
- Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
- Strives to improve service performance.
Requirements:
- Bachelor's Degree in Business or Hospitality Management.
- Three years' experience in a similar role in a luxury establishment.
- In-depth knowledge of spa therapy & fitness.
- Excellent communication and leadership skills.
