Senior Application Analyst
2 weeks ago
- Identifying organizational need for new applications
- Preparing technical specification as a roadmap for software
- Implementing, testing and integrating new applications
- Performing routine application backups and upgrades
- Installing new applications upgrade and releases
- Providing instructions and training to staff when necessary
- Monitoring, recording and responding to requests for support
- Investigating and diagnosing system faults and errors
- Resolving technical issues
- Analyzing error trends aimed at reducing/minimizing downtime
- Communicating messages regarding application issues to users in a timely manner
- Liaising with application suppliers when needed to fulfill the requirements of the organization
- Scheduling and running regular tests to enhance the current application
- Identifying and developing functionality changes
- Maintaining documentation of key databases and applications linked to them
- Perform lead/supervisor duties as assigned
- Analysis/options or feasibility research of needs and possible solutions
- Visually map solutions and present in an easy-to-understand manner to get a decision
- Identify technology and/or business requirements
- Gather, document and update business requirements
- Complete detailed workflow process mapping
- Develop testing strategies and execute test plan to mitigate deployment risk
- BS in Computer Science or related subject
- Knowledge of SQL, SAS Visual Analytics, SSRS, or other reporting technology
- Exposure to and understanding of work structure/operations
- Overall 10+ years of experience; Minimum of 5 years experience in the following areas:
- Administration, monitoring and maintenance of software infrastructures and applications
- Overseeing practices and processes to ensure integrity, safety and availability of all data and applications as part of the organization's information systems
- Ensuring that the processes needed for a business to function and succeed are running smoothly
- Technical point of contact to fix application and systems issues, usually on an immediate basis
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Senior Application Analyst
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sr. applications analyst
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Senior Business Analyst
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Senior Operations Analyst
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