Sales Associate

2 weeks ago


Doha, Baladīyat ad Dawḩah, Qatar Apparel Group Full time

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Job DescriptionPOSITION OBJECTIVE
  • The position is responsible to represent the brand by maximizing and contributing to the sales within the store through exceptional customer service and retail experience.
  • Perform various operational duties such as store maintenance and visual presentation standards as assigned by the store manager / assistant store manager.
Key ResponsibilitiesCustomer Service:
  • Greet the customers and assist them in selecting the right product.
  • Convert the window shoppers to ultimate buyers.
  • Promote the Club Apparel Loyalty Program of the company for repeat sales.
  • Serve Customers with the highest standards and follow the company guideline of selling (GUEST – Greet, Understand, Explain, Sell, Thank).
  • Must be updated about the various brands of the group for suggestive selling to the customers.
  • Must be presentable and well-groomed at all times.
  • Flexible to work for extended hours during the Sale period.
  • Must possess up-to-date product knowledge and ensure minimal stock loss.
Merchandise:
  • Ensure all stock is laid out and displayed in order to attract customers and also as per standard layout norms.
  • Ensure all VM guidelines are followed and all Stock Norms on clearance are maintained.
  • Record the inventory inward/outward and maintain the report of the same process.
  • Handle the POS (Point of Sale) / Billing Counter efficiently.
  • Tally money in the cash till during the beginning/end of the shifts.
  • Issue receipts/refunds/change to the customers correctly.
  • Process the payments by cash/credit cards/vouchers/automatic debits.
  • Ensure awareness and vigilance at all times of security in the store without any negligence.
  • Must be flexible to work for varied shifts and overtime as per the business requirement.
  • Adhere to SOP & Loss Prevention Policies.
  • Maintain confidentiality of the sales figures to the outside party.
Seniority level

Entry level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Retail

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