Field Service Representative

4 days ago


Doha, Baladīyat ad Dawḩah, Qatar Caterpillar Full time

Field Service Representative

Location: Qatar - Doha

Time Type: Full time

Posted on: 8 Days Ago

Job Requisition ID: R0000256175

Career Area: Product Support

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Purpose:

This position serves as a company technical and administrative representative, and deals with customer service assignments including on-site preventive maintenance and inspection service work, call-out services, and commissioning activities on Solar gas turbine packages.

Dimensions:

Under general direction, independently determines and develops approaches to solutions to customer requirements and problems.

Nature and Scope:

The FSR II will report directly to the FSS. Advanced knowledge of methods and experience in the maintenance of all Solar product lines is a must.

Principal Accountabilities:

  1. Understand and comply with Solar and customer HSSE policies and procedures.
  2. Ensure customer expectations are met or exceeded.
  3. Carry out maintenance activities in accordance with Solar Engineering specifications, recommendations, and best practices.
  4. Recognize electrical/mechanical abnormalities and potential safety problems and take appropriate action.
  5. Provide daily reports to the relevant manager on projects or daily work.
  6. Accurately report and update all equipment histories.
  7. Utilize sound judgment when analyzing problems and solve them in a timely and cost-effective manner.

Qualifications:

The incumbent will have served a recognized apprenticeship or equivalent period of training. Will possess a technical qualification e.g. Degree, HNC/HND, ONC, C&G, Aviation Engineer's license, Marine Engineers Certificate and will have 3–5 years experience in a related industry. Experience in an overseas/offshore environment is essential, also familiarity with rotating equipment and PLC systems.

Posting Dates: May 10, 2024 - May 24, 2024

Caterpillar is an Equal Opportunity Employer (EEO).

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