Product Insight

About The Role

In this role, you will be responsible for conducting both quantitative and qualitative analysis to ensure management is provided with timely data to support decision-making. You will maintain the Product Development & Design (PDD) data warehouse and utilize BI tools to conduct market research, benchmarks, and provide reports. Your primary focus will be on utilizing data points to derive insights and preparing executive presentations. You must be capable to understand financial insights and effectively present and integrate with operational insights which can assist in decision making.

As part of your role, your additional responsibilities will include, but not limited to, the following:

1. Collaborate with assigned business areas to understand their processes and data points, effectively translating their data into relevant PDD resources.
2. Build insights dashboards with relevant stakeholders for management review and decision making.
3. Maintain constant communication with all relevant teams to understand and assess their requirements, providing reports to support these needs.
4. Analyze customer operational and consumption behaviors to understand trends, new and existing needs, areas for improvement.
5. Support on any product research as and when needed.
6. Prepare executive presentations to support department projects and communicate key insights to senior management.
7. Support in building the data points across the customer journey with various stakeholders to support on customer satisfaction monitoring against established KPIs. Evaluate trends and highlight key findings to the line manager, and provide recommendations for business and product improvement.

Be part of an extraordinary story

Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You'll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community.

Our best is here and still to come. To us, impossible is only a challenge. Join us as we dare to achieve what's never been done before.

Together, everything is possible.

Job Posting
Apr 6, 2025, 4:06:41 PM

About You

1. Min. Diploma, Bachelor's Degree or Equivalent
2. 4+ years of experience conducting quantitative and qualitative analysis of consumer behavior to understand behavior, market trends, new/existing needs, segment profitability, area of improvement and growth opportunity
3. Advanced level experience of using visualization tool(s) (e.g., Power Bi, Tableau or similar platforms).
4. Demonstrated experience of conducting product market research
5. Experience in business performance analysis and propose strategies and solutions.

About Qatar Airways Group

Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We've grown fast, broken records and set trends that others follow. We don't slow down by the fear of failure. Instead, we dare to achieve what's never been done before.

So whether you're creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination. Now is the time to bring your best ideas and passion to a place where your ambition will know no boundaries, and be part of a truly global community.

How To Apply

If you're ready to join a progressive team and have a challenging and rewarding career, then apply now by uploading your CV and completing our quick application form.