Client Systems Administrator I

Job Overview

Job Title: Client Systems Administrator I

Location: Doha, Qatar

Job Responsibilities

Trace Systems is actively recruiting for a Client Systems Administrator I to support the AFCENT Combined Air Operations Center (CAOC) contract in Doha, Qatar.

The Job Responsibilities Include, But Are Not Limited To:

• Add, move and change client hardware and software to meet end user data, voice, mobile, and video needs;
• Provide system support to clients operating on the network/domain;
• Configure client level software, modify software configuration, and perform basic configuration management functions;
• Ensure notification of unit Equipment Custodian of any hardware relocation and equipment problems;
• Install equipment IAW AFCENT and SPIN-C directives;
• Assist with installing, testing, and accepting new systems according to the terms of the purchase contract and instructions;
• Periodically review the organization's needs for computer resources and validate computer equipment requirements;
• Promote user awareness concerning unauthorized or illegal use of computer hardware and software;
• Implement client workstation software patches, security fixes, and service releases according to local instructions;
• Perform e-mail management and assist users with creating PSTs and moving official emails to electronic file plans;
• Support O&M of deployable communications suites (e.g., Executive Communication Kits (ECK), including equipment set-up, tear-down, troubleshooting, and managing security groups, folders, mailboxes, and permissions);
• Establish, manage and maintain equipment accountability (inventory/positive control) to include the tracking of assets from initial acquisition, during removal/replacement/repair, and through final disposition;
• Ensure accounts are inventoried to validate the possession, location and quantity of accountable assets annually, and conduct out of cycle inventories as required;
• Enter, update and maintain assets in the appropriate government furnished database and/or tracking system (e.g., AFEMS-AIM, or other approved accountable systems of record for accountability of hardware), and affix bar-coded labels, as required;
• Manage distribution of accountable and non-accountable items to include issuing items to requestors and property custodians and document transactions in the appropriate government furnished database and/or tracking system;
• Provide initial and recurring annual training to property/equipment custodians to ensure proper tracking, accountability and transfer of inventory;
• Assist with initiating Report of Survey/Releases of Accountability for lost, stolen or damaged property;
• Assist with asset life cycle management and technical refresh planning, acquisition and implementation activities;
• Assist with the tracking and management of COTS licenses, warranties, service level agreements renewals for equipment and software;
• Analyze and recommend updates, enhancements or replacements to extend the life or improve reliability of equipment;
• When property is identified as excess and unserviceable, report the property to the appointed government representative for disposition instructions;
• Prepare assets for and assist with asset final destruction and disposal;
• Manage, operate and control warehouse and storage facilities used to store and stage equipment, material and supplies; and ensure the facilities are clean, organized and safe;
• Operate and maintain material and storage handling equipment (e.g., forklifts, pallet and hand trucks, pickers, stackers, racks, etc.);
• Conduct daily inspections of warehouse and storage facilities, vehicles and storage and material handling equipment to ensure operability, serviceability and safety; report discrepancies to government technical representative;
• Other duties as required.

Minimum Qualifications

• Active, in-scope US Government issued Secret clearance with eligibility.
• Due to the nature of the work and contract requirements, US Citizenship is required.
• DoDM 8140 Information Assurance Technical (IAT) Level 2 or higher.

General Experience

• Responding to help desk tickets and resolving technical issues for hardware, software, and network systems.
• Providing support for operating systems (Windows, macOS, Linux) and common software applications.
• Diagnosing and resolving connectivity problems, including LAN/WAN and VPN issues.
• Assisting end-users with system logins, password resets and account management.

Education

• Associates degree in Computer Science or related field; or 2+ years' experience in Computer/IT hardware support or related field.

Trace Systems

Trace Systems Inc. was founded to support and defend our nation's security interests at home and abroad-- whenever and wherever. We provide enterprise IT, engineering, full life-cycle communications, cybersecurity, cloud and virtualization services and solutions to the United States Department of Defense and other federal agencies.

To Apply: We invite you to put your talents to work by joining a growing team of dynamic professionals here at Trace Systems Be part of a culture at our leading-edge company where you can achieve great things while fostering a satisfying and rewarding career progression. To learn more about our current openings, text tracejobs to 97211 or apply directly through our website at: www.tracesystems.com. #jointracesystems

Trace Systems is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.