Spa Director

3 weeks ago


Doha, Qatar Hotel Chadstone Melbourne MGallery Full time
  • The Spa Director is responsiblefor the establishment and execution of clear short-and
  • long-term goals. This includes the dailyleadership of the spa and / or fitness / recreationteam,
  • business and strategic directions of thebusiness, including marketing and social activities topromote
  • the spa and / or wellness facilities.The quality and guest experience, as well as team motivation, isa
  • key component of everyday operations.Proactive management of financial P / L formaximum
  • business opportunities as well asensuring that optimal internal auditing processes are inplace.

JobResponsibilities

  • Adhere to the Spa Policy &Standard Operating Procedures manual.
  • Act as anAmbassador for the spa and hotel brand for colleagues establishingrelationships with internal and external stakeholders representingthe values of the brand and Accor. This includes maintaining aprofessional appearance at all times.
  • Managethe operations and efficiency of the spafacilities.
  • Effective colleague communicationand welfare for new and existing staff as well as other departmentsat the property and corporate teams.
  • Establishproactive strategic initiatives for the spa to help market theoverall offers / products.
  • Maintain extensiveknowledge of competitors, including locations, product offerings,pricing,
  • promotions, and salestechniques.
  • Carry out any other duties andresponsibilities as assigned by the hotelteam.
  • Protect the rights of the property at alltimes.


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