Application Support Engineer Penang

Responsibilities Perform bug-fixing, enhanced system application, implement new features.Perform customer support case management via web and phone communications.Work within a team environment to monitor customers issues, perform triage, L1-L2 troubleshooting and escalation routing as necessary.Provide customer assistance in a professional and efficient...

**About Samsotech** **At Samsotech, you can expect**: - An environment where ideas are heard and innovation is encouraged - Personal/professional growth and development opportunities - Extensive benefits package with a paid holidays - Executive level commitment to education, growth, and development **Duties and Responsibilities** - Identifying and...

Nair Systems is currently looking for Business Application Support Engineer for our Qatar operations with the following terms & conditions. **Skills**: - Should have experience in Compliance (Firco, OMNI, World check) - Payments (RTGS, ACH, Swift, Swiftgpi) - Supporting Channels like Mobile Banking and internet banking. - He\she must be able to demonstrate...

Open Position: Supply ChainManager (MNC Piping SolutionsCompany)AMNC Piping Solutions Company is looking for Supply Chain Manager tolead overall supply chain functions of procurement, warehouse andlogistics based inKeyrequirementsinclude: Ensureavailability of materials and products at the most efficient mannerin terms of costs and Maintain operations...

Open Position: Supply Chain Manager (MNC Piping Solutions Company)A MNC Piping Solutions Company is looking for Supply Chain Manager to lead overall supply chain functions of procurement, warehouse and logistics based in Key requirements include: Ensure availability of materials and products at the most efficient manner in terms of costs and ...

ResponsibilitiesProvide specialist support andcontribute to the planning and organising of work for junior teammembers.Provide advanced technical support forcomplex applications, ensuring prompt issue resolution andminimising downtimeEnsure the effectiveresolution of service requests by adhering to defined service levelagreements (SLAs) to maintain and...

Responsibilities Provide specialist support and contribute to the planning and organising of work for junior team members.Provide advanced technical support for complex applications, ensuring prompt issue resolution and minimising downtimeEnsure the effective resolution of service requests by adhering to defined service level agreements (SLAs) to maintain...

Application Support Analyst, DohaA fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues,...

Application Support Analyst, DohaA fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues,...

Creating and maintaining Requirement Document, Impact Analysis, RCA, and Solution Document.Creating and maintaining user manualOnboarding of New Users (Supporting Application Training)Working with Cross-Functional TeamsInteraction with Business on related Application DomainDocument and communicate assigned work and progress to immediate project team, and...

Drive a "Business First" mentality within the application support team, focusing on innovation and creativity in AI, automation, business intelligence, and process improvement.Collaborate with executive management to create and exceed the IT department's annual goals, directly impacting business success.Spearhead the implementation of process automation,...

Drive a "BusinessFirst" mentality within the application support team,focusing on innovation and creativity in AI, automation, businessintelligence, and processimprovement.Collaborate with executivemanagement to create and exceed the IT department's annualgoals, directly impacting businesssuccess.Spearhead the implementation ofprocess automation, data...

We are hiring Application Support/ Development Consultant for an IT Consulting company in Qatar. **Minimum requirements**: - Strong understanding and experience with leading ITSM platform BMC ITSM Helix & Digital Workspace). - Must have experience across all ITSM modules (Incident Management, Change Management, Problem Management, Work Oder Management,...

Serve as the primary point of contact for technical support and issue resolution related to the DMS application used in automotive dealerships.Collaborate with dealership personnel to understand their requirements, troubleshoot system issues, and provide effective solutions.Conduct system analysis and diagnosis to identify root causes of technical issues and...

Serve as the primary point ofcontact for technical support and issue resolution related to theDMS application used in automotivedealerships.Collaborate with dealershippersonnel to understand their requirements, troubleshoot systemissues, and provide effectivesolutions.Conduct system analysis anddiagnosis to identify root causes of technical issues and...

A fantastic new opportunity has arisen to join an energy company in Doha as an application support analyst. Based in a busy support team, you will support business functions and provide technical expertise to maintain application support and resolve day to day issues.Main Responsibilities:Investigating operational issues, problems and requests for...

Creating and maintainingRequirement Document, Impact Analysis, RCA, and SolutionDocument.Creating and maintaining usermanualOnboarding of New Users (SupportingApplication Training)Working withCross-Functional TeamsInteraction withBusiness on related Application DomainDocumentand communicate assigned work and progress to immediate projectteam, and...

Work with sales and customers todetermine process feasibility of applications our customers areinterested inCreate offline simulations todetermine if a solution has the proper robot reach and cycle timeneededDevelop robotic demos for trade showsand support the trade shows with technical expertise to ourcustomersProvide robot training and workshopsfor...

Work with sales and customers to determine process feasibility of applications our customers are interested inCreate offline simulations to determine if a solution has the proper robot reach and cycle time neededDevelop robotic demos for trade shows and support the trade shows with technical expertise to our customersProvide robot training and workshops for...

3. Experience managing teams of support staff. 4. Demonstrated experience in drafting RFPs and evaluating vendor proposals. 5. Knowledge of governance and compliance procedures for enterprise systems. 6. Excellent communication skills and ability to collaborate with internal teams and external vendors. 1. Manage, supervise and provide direction for the...