Assistant Store Manager

3 weeks ago


Doha, Qatar Talent Pal Full time
Ensure all responsibilities of a Shop Manager duringhis absence and jointly control and direct store management inpresence of Shop Manager

Ensure customerservice/sales takes priority over tasks

Exhibit and promote high standards of internal customer care

Optimise sales in line with company budgetsensuring right product at right time

Ensureall sales opportunities are maximised through effective use of allpromotional/marketing opportunities

Ensureeffective merchandising layout implemented in relation to salestargets and store objectives utilising merchandising standards asset out in section 3

Monitor and continuouslyseek to understand commercial environment local trading patternscompetitor activity and market trends in the retail sector andtheir impact in store

Monitor handling ofcustomer complaints in line with Company policy and seek regularfeedback

Manage operating costs withinbudgetary guidelines

To maintain strict levelsof confidentiality with regard to all areas of the businessparticularly commercial information and personal details ofemployees

Carry out regular and relevantinstore training audits and enrol staff on relevant Learning andDevelopment courses

Ensure store expectationsand priorities are communicated to staff and regularly review andprovide feedback on staffs performance against expectations

Optimise the use of support resourcesincluding the Visual Merchandising Coordinators Trainers DeptSupervisors Cashiers Back store staff etc

Ensure regular showroom staff meetings are carried out tocommunicate business goals and training delivered

Ensure that job rotation is implemented in theshowroom giving each staff member an opportunity to move todifferent section in the division/showroom

Maintain high standards of visual appearance throughout the storeincluding all nonretail areas & maintain window and instoredisplays to a high standard in line with merchandising guidelines

Operate an effective stock management/Backstore management system to maximise sales and profitability

Recommend price revisions to Concept Managerand Merchandise Manager

Translate companystrategy objectives and policies into relevant realistic workingtargets and practices for the shop (ex promotions sales budgets)

Monitor sales performance against last yearlast week and budget on a daily and weekly basis and communicate tostaff

Ensure seasonal peaks and importanttrading/promotional events are taken account of when preparingforecasts and staff rosters

Provide departmentreports on slow moving fast moving and non moving items to the DeptSupervisors and Inventory Controller/Warehouse Manager

Interpret and act on operational profit andsales reports generated through finance and focus on improvingunderperforming areas

Qualifications

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PrimaryLocation: QAQAQatar
Work location/موقع العمل: Asmakh Mall Doha Qatar Asmakh Mall AsmakhMall 23003
Job: Retail Operations
Organization: Splash Qatar
Schedule label /الجدول الزمني: Regular
Shift: Standard
JobType: Fulltime
Day Job
JobPosting/نشر تسمية الوظيفة: Feb:53:40 AMThis job has beensourced from an external job board.
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