Enablement Manager

2 weeks ago


Doha, Qatar ConsenSys Full time

The Customer Success team at Consensys isfocused on exactly that: making our customers successful.We’re looking for people who will step towards a customerwho is asking for help and respond with innovative and creativeideas to help them course-correct. If you value constructivecustomer engagement and want to define the future of Blockchainproduction operations, we’d love to hear fromyou.

About Customer EnablementTeam

Customer Enablement Teammission is to enable Builders, Customers and Partners to use andget the best out of our products suite MetaMask, Infura, Linea andPhosphor. As part of our team, you'll play a pivotal rolein:

  • Delivering a seamless onboardingexperience to our products
  • Conductingcomprehensive training sessions to enhance Builders expertise,demystifying the intricacies of web3building
  • Offering top-quality technicalenablement, from in-depth code and infrastructure reviews tohands-on technical workshops and peer programmingsessions.

If you are someone thatthrives in a fast-paced environment where being self-directed,determined, and resilient are a requirement, we would love for youto join us. To explore our products and solutions, visit us atconsensys.io

What you’lldo

As Enablement Manager, you willhave a pivotal role to organize and follow-up delivery of all theenablement activities performed to help ecosystem builderssuccessfully use one or several of our products. This includes awide range of activities, which will be performed along with ourworld-class team of engineers, such as providing a white-gloveon-boarding experience to the builders, organizing training,investigating complex technical issues or sharing guidelines andbest practices across the ecosystem.

EnablingBuilders to use our products can also mean to build alongside them.You’ll get engaged in small technical Agile teams todeliver the missing pieces that will enhance their developmentexperience and encourage them to advocate for ourproducts.

On a day-to-day basis, yourresponsibilities willinclude:

  • coordinating enablementactivities, communicating promptly with a wide range of builderswithin our ecosystem, ensuring a those activities fulfill thebuilders’ need and lead to overallsatisfaction
  • defining and continually improvingprocesses and ways of working within ateam
  • monitoring and being accountable for theperformance indicators tracked for the products within yourscope
  • managing a number of agile deliveryproject to ensure adherence to budget, schedule, andscope

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